CXO Jobs

Grade: P9Division: IGM-HRReferral Level: Level 3Location: Winnipeg or MontrealReports to: Jennifer Iozzo 
 
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
The Employee Communications team at IGM Financial is responsible for planning and delivering engaging and strategic employee communications across the IGM Financial group of companies (Mackenzie Investments and IG Wealth Management) to help drive fulfilling employee experiences and business performance. Success is achieved through optimizing and modernizing communications with data-driven insights, providing communications support for business partners, and developing integrated communication programs and events to help connect employees and leaders with our strategy and culture story.  The Employee Communications team is part of the IGM Financial Human Resources
Team.
 
Director, IGM Employee Communications will lead communications for the IGM corporate functions, including the Chief Operations Officer (COO), Chief Information Officer (CIO), Human Resources (HR), as well as overseeing all digital corporate channels (Intranets, newsletters, digital boards). The role requires a thorough understanding of business strategies across IGM, effective collaboration across teams/business leaders, and an external focus to integrate leading best-practices.
   
The Director role is a people leader role based in Toronto, Winnipeg or Montreal in a hybrid workplace environment – with a minimum of 3 days in the office. Occasional travel is required (e.g. to the other IGM offices in Canada).
 
Key Accountabilities:
Communications Planning & Delivery (focused on IGM Corporate):

Lead employee communications for IGM Corporate (including Technology, Operations, Human Resources) – developing an annual plan and leading a team of 4 to plan and deliver communications to bring our strategy and culture story to life
Develop the COO and CIO communications program and calendar focused on Leadership Townhalls, All-Staff Townhalls, and Executive messages, including managing agendas, speakers, back-end production, PowerPoint decks, scripts/key messages, logistics and promotional communications
As part of the Technology and Operations leadership team, act as IGM connector and provide communications counsel & support to CIO, COO and Executive Leaders / key business stakeholders as needed, including confidential organizational announcements, business acquisitions, and business continuity/crisis management communications
Partner with the team to provide communications counsel and support on key HR initiatives – including culture, leadership capabilities and future of work; build strong planning and relationships within HR; and support Chief Human Resources Officer (CHRO), including managing social media and overseeing quarterly HR Town Hall 

Employee Digital Channels:

Oversee modernization and optimization of employee digital channels, including weekly newsletters, intranets, leader bulletins, targeted emails and digital boards, ensuring consistent and impactful messaging that is on-brand
Partner with leaders, stakeholders and the team on a new consolidated intranet project to modernize and streamline our main employee channel  
Lead the digital team to regularly analyze, measure and report on digital communication effectiveness providing actionable insights and recommendations for continuous improvement   

 
Team Leadership & Development:

Lead, coach and develop a high-performing and engaged team that lives our corporate values – be better, be accountable, be a team: support a growth mindset as well as ongoing career development
Drive operational excellence to enhance efficiencies and quality of work, including documentation (one best way), cross-training, workbacks and RACIs (Responsible, Accountable, Consulted and Informed)
Partner with the Employee Communications leadership team to drive business impact and create a culture of growth, collaboration, and continuous improvement across the broader team

Education, Experience and Leadership Competencies:

Bachelor’s degree or College diploma in Communications/English/Public Relations required; additional designation is an asset
10+ years of experience, including 5 years at a director level leading people in an agency or large conglomerate
Must have experience developing and executing communication plans and workbacks, including ability to analyze, measure and report on communication effectiveness  
Proven experience working with C-Suite executives in communications, as well as issues and crisis management with an ability to influence and persuade across all levels of the organization
Superior research, writing, editing and proofreading to drive compelling content across multiple channels and platforms (digital and in-person)
Strong organizational and project management skills with experience in managing multiple, diverse projects and tight deadlines with autonomy, while maintaining timely, high-quality work across the team – comfortable wearing a strategic hat and also rolling up sleeves alongside the team to make big things happen
A proactive and innovative mindset with the ability to build strong relationships and collaborate effectively, including continuous listening and asking questions to build rapport and alignment
Responds well to changing priorities and circumstances, and demonstrates resilience and positivity when faced with disruptions or obstacles
Ability to work independently with good initiative and judgement
Open to continuous learning and improvement, with an eagerness to adopt and implement new communication best practices, including by leveraging technology such as AI to enhance communication approaches

Work hours may vary; some evening and weekend work may be required; Incumbent should be comfortable self-managing their time and maintainin