CXO Jobs

Division: IG Insurance Mortgage & Banking

Location: Montreal, Toronto, or Winnipeg

IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments 

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.  

At IG Wealth Management, our vision is to inspire financial confidence. 

This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.  

You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable. 

IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.  
 

The Senior Manager, Quality-Assurance and Escalations reports to the AVP of Credit Risk. In this strategic role, the individual is responsible for reviewing and decisioning complex mortgage deals that are outside partner authority limits. The person is also responsible for managing the quality-assurance program to ensure that credit risk, underwriting quality and supporting documentation are within the established thresholds and risk tolerance. The individual works closely with internal and external stakeholders to provide guidance on credit quality and propose areas of improvement to reduce risk, increase efficiency and ensure customer satisfaction. This Senior Manager will share their credit expertise through regular coaching of both their team and stakeholders. The individual will also oversee/participate in forums, meetings, and training sessions regarding credit analysis and quality-assurance.

Responsibilities

Credit Decisions

Action underwriting exception requests/escalations passed on to IG from partner.
Maintain accurate, complete records of decisioning and identify improvement opportunities based on these metrics.
Review and provide input on the decisioning of jumbo loan requests, exceptions outside lending guidelines and complex scenarios (i.e., for HNW clients) shared with senior leaders.
Coordinate preparation and presentation of deals requiring consideration by different Credit Committees. Provide recommendations to credit leaders for resolution.
Monitor forms and processes used for credit decisioning; identify and implement enhancements.

Quality-Assurance (QA)

Oversee the quarterly quality-assurance program and present results to stakeholders.
Perform ad hoc QA mandate on specific mortgage sub-portfolios.
Plan for mortgage partner audits, act as partner liaison and provide guidance.
Review findings/issues related to credit from any QA, audit or compliance validation and action accordingly.
Understand the audit and compliance requirements of the Mortgage business and the implications of the new mortgage operating model.
Research and stay informed about changing regulatory requirements; adapt QA program work accordingly.

Qualification

Education:  Bachelor’s Degree in an appropriate field.
5 + years of experience in a mortgage underwriting role, specifically in analysing complex deal/structure and jumbo mortgages.
5 + years of experience in a quality-assurance, audit and/or compliance role.
Expert understanding High-Net-Worth clients, their lending needs and the Advisor relationship.
Comprehensive knowledge of audit methodologies, mortgage underwriting, mortgage products and the regulatory environment.
Highly effective written and verbal communication skills.
Strong problem solving and decision-making skills particularly when faced with ambiguity.
Ability to assess situations from multiple angles and consider potential risks.
Ability to work independently and as part of a team; sense of initiative.
Proficient in Microsoft 365 (Word, Excel, PowerPoint).
Bilingual English/French would be an asset.

Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers 

We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.  

IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.  

Please apply by April 19,2024.    

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