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Career Opportunities: Senior Manager Architecture (13574)

Division: IGM-TechLocation: Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
The Role:
As a member of our Digital Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in, and passion for, delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. As a Solution Architect, you’ll work closely with executive sponsors, project managers, analysts, developers, vendors, and infrastructure specialists. You’ll share leadership responsibility for system delivery and quality using Agile methodologies.
 
The role includes responsibility for the overall architecture, development, and integration of multi-platform information technology solutions within projects, as well as providing project management leadership and support through resource planning, mentoring junior technical staff, and providing vendor/supplier co-ordination within projects. 
 
The successful candidate will have the following responsibilities:

Leading the definition and proposal of Business Systems and Technology solutions as part of project leadership teams. 
Designing business application systems, including end to end solution components, to deliver the required functional and non-functional/engineering capabilities. 
Designing the integration of business applications with complex systems of applications and infrastructure in a multi-company environment. 
Providing oversight to ensure that all components of systems are properly constructed and implemented as designed. 
Engaging with other business, system, and enterprise architects on the team and across the enterprise to ensure that solutions across the organization are aligned 

 
The successful candidate will demonstrate the following core competencies and experience: 

At least five years’ experience designing, integrating, and implementing application solutions for businesses in a complex systems environment
Proven skills in designing and delivering multi-platform business application solutions
Proven skills in designing and delivering complex solutions including both automated and manual processes
Broad knowledge of IT industry technology and directions
Excellent analytical and problem-solving skills
Experience defining business strategy, business processes and business systems
Superior leadership, collaboration, and interpersonal skills with a demonstrated ability to work effectively in a team environment
Effective communication and internal consulting skills with a strong customer service orientation
Ability to summarize complex and sensitive topics to effectively communicate with senior stakeholders
Effective planning and organizational skills.  
Post-secondary education in a related discipline

In addition, the following competencies would be highly valued and considered more favorably:

Knowledge of the Canadian Financial Services industry
Experience with Salesforce Services Cloud, Marketing Cloud and Salesforce (AWS) Voice
Experience delivering capabilities involving packaged / SaaS solutions.
Familiarity with cloud implementations and migrations
Experience using MuleSoft API integration, encryption and industry security protocols

Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
 
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
 
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
 
Please apply by June 25, 2025. 
#LI-KN1
#LI-Hybrid

Career Opportunities: Vice President, Enterprise Contact Centers (13575)

Division: IGM-CSOLocation: Montreal or Winnipeg
 
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
About Us
At IGM Financial, we’re not just managing customer interactions—we’re engineering the future of client experience. As a leader in financial services, we are committed to delivering seamless, data-driven, and digitally enabled service across our brands. We are seeking a visionary executive to lead our contact centre transformation and elevate our client engagement strategy.
The Opportunity
As Vice President, Enterprise Contact Centers, you will lead our continuing modernization of our contact centers, evolving from traditional service models to intelligent, omni-channel ecosystems. You’ll drive innovation through AI, automation, data analytics and insights while fostering a high-performance, inclusive culture across hybrid teams.
Key Responsibilities
Strategic Leadership & Transformation

Actively develop, execute and implement next-generation contact center service capabilities  aligned with enterprise goals.
Champion AI, machine learning, and segmentation to personalize service and optimize experience.
Lead the integration of cloud-based and self-service platforms (e.g., Virtual agents, chatbots, IVR).
Drive enterprise-level change initiatives using structured methodologies (e.g., ADKAR).

Operational Excellence

Oversee multi-site operations, ensuring scalability, compliance, and service excellence.
Monitor KPIs and analytics dashboards to drive continuous improvement and performance.
Ensure adherence to regulatory standards (e.g., OSC, CIRO) and cybersecurity protocols.

People & Culture

Inspire a culture of innovation, agility, and collaboration across diverse teams.
Develop leadership pipelines and support career growth through coaching and mentorship.
Promote employee engagement and well-being in hybrid a environment.

Enterprise Collaboration

Partner and influence senior leaders within Distribution, Technology, Product, Marketing, and Compliance to align service delivery.
Leverage voice of the client insights into actionable service improvements.
Strengthen relationships with advisors, dealers, and strategic stakeholders.

What You Bring

10+ years of progressive leadership in contact centers or client operations, ideally in financial services or tech-forward industries.
Proven success in digital transformation and data-driven service models.
Experience with CRM and contact centre platforms (e.g., Salesforce, Genesys, NICE, Five9).
Strong change management skills and executive presence.
Post-secondary degree in Business or related field; MBA or industry certifications (e.g., CSC, IFIC) are assets.
Bilingualism (English/French) is an asset.

As this position is posted in Montréal, Toronto and Winnipeg, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English.
 
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
 
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
 
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
 
Please apply by June 25, 2025. 
 
#LI-KN1
#LI-Hybrid

Legislative Assembly- Grid Level 27 – Scrum Lead and Full Stack Developer

Scrum Lead and Full Stack Developer Competition: LA252624 Department: Information Technology Position Type: Regular Full-Time Salary Range: $86,406.85 – $108,008.56 per annum. Placement within the range is typically between the minimum and midpoint and based on qualifications and experience, subject matter expertise, and internal equity, with consideration for how the candidate is developing, meets, or exceeds the role’s requirements. Close Date: Wednesday, June 25, 2025 at 12:00pm (noon) PDT POSITION SUMMARY Employees of the Legislative Assembly of British Columbia (Assembly) provide professional non-partisan services to support the democratic institution of Parliament and its members through procedural advice, administrative support and information servic

Career Opportunities: Manager Digital Engineering (13576)

Division: IGM-TECHLocation: Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
Senior Salesforce Developer 
As a member of our Digital Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. The Senior Salesforce Developer will work closely with project managers, systems analysts, business architects, solutions architects, vendors, and infrastructure specialists, sharing leadership responsibility for system delivery and quality through an Agile delivery methodology.
 
Role Overview:
The Senior Salesforce Developer will be responsible for the development, and integration of new and existing Salesforce solutions within projects. This role requires a strong technical background, including hands-on experience with Flows, configuration, and coding. The ideal candidate will demonstrate strong technical ability, desire to learn and grow, communication and team collaboration within large projects.
 
Key Responsibilities:

Analyze, design, implement and test customized software applications built on Salesforce’s Force.com platform. 
Development of Salesforce functionality using the Salesforce API, APEX, Aura and LWC Components and other tools that extend the product. 
Responsible for implementing partial or full solutions 
Providing technical support and input on the application of technology to the business, quality assurance and support areas 
Providing planning and design support for the development of solution architectures that will be implemented in a multiple system environment 
Conduct unit tests and assist in test preparations to ensure data integrity 
Provide estimates for software development work 
Work closely with Project Managers, Quality Assurance Analysts, Systems Analysts, Systems Architects and other Software Developers 

Core Competencies and Experience:

Post secondary relevant degree/diploma (Computer Science, Computer Analyst/Programmer or equivalent) 
4+ years of experience with application development.  Java or Salesforce experience preferred 
2+ years of experience as a Salesforce developer.  Salesforce Administrator and Developer Certifications are a bonus. 
In-depth knowledge of APEX, Aura and LWC components 
Experience creating flows
Knowledge of Salesforce security models, permissions and sharing 
Experience with JavaScript, CSS and HTML 
Must have experience with design and implementation of custom objects, Apex classes, Asynchronous Apex, controllers, Bulk API, Batch Apex, Triggers, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts and Unit test classes.
Experience with source code and release management tools, i.e. Github, Jenkins, Sonarqube 
Strong communication and interpersonal skills, both written and verbal with the ability to work with a team or individually 
Self-starter, able to develop strong relationships with stakeholders, meet tight deadlines and tolerate change and ambiguity 
Ability to provide creative solutions and possess strong problem-solving skills 
Proven experience working on large, complex, enterprise level solutions 
Proven success setting work priorities, multi-tasking and balancing varying demands 
Demonstrated accuracy, thoroughness in completing tasks, and attention to detail 
Positive attitude and ability to learn new technologies quickly 
Dedication to keeping up to date with current trends and best practices 

Preferred Qualifications:

Understanding of the Salesforce product suite including Sales Cloud, Financial/Service Cloud, App Cloud, Communities, Salesforce1, My Salesforce and AppExchange solutions 
Experience with creating custom share records through Apex
Experience with Trigger frameworks
Experience with Omnistudio
Knowledge of configuration such as User Access Policies, Approval Processes, etc. 
Experience with Salesforce community portal administration and community builder concepts 
Mulesoft Integration with on-premise or third-party solutions using RESTful Web Services 
Experience in data migration using Workbench, Data loader, Import Wizard 
Ability to lead and mentor others 
A commitment to the Agile methodology. You have experience working in a SCRUM environment. 
Previous work at a large financial institution would be a definite asset 

 
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
 
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
 
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
 
Please apply by June 25, 2025. 
#LI-KN1
#LI-Hybrid

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