Position Description: ServiceNow Developers Location: Can be located across Canada within proximity of a CGI Office It’s an exciting time for CGI, and we are talented individuals ready to embark on this journey with us. With opportunities that match your expectations, we are committed to fostering your personal and professional growth. We are currently looking […]
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Division: IGM- Human Resources
Location: Toronto
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
About the Role
Reporting to the AVP Talent, OD and Analytics, this role has the primary responsibility for People Analytics across IGM. This role is pivotal in leveraging data-driven insights to inform strategic decisions related to our most valuable asset – our people. The ideal candidate will possess an strong background in HR analytics, a deep understanding of statistical methods, and the ability to translate complex data into actionable recommendations that drive organizational success. They will use their curiosity and collaboration skills to derive insights and work across the HR team.
Responsibilities:
Partner with HR leaders to identify key metrics and KPIs that measure workforce trends and effectiveness.
Design and conduct advanced statistical analyses to uncover patterns, correlations, and trends within HR data sets.
Build predictive analytics capability.
Bring forward new, unanticipated insights from data to help set the HR strategic direction and investment.
Present findings and recommendations to HR partners in a clear and compelling manner, influencing strategic decisions, partners with HR leaders on data-drive story telling.
Partner closely with HRIS and Reporting team to source and understand our data.
Partner across HR Centers of Expertise to develop and test hypotheses and make data-driven recommendations.
Help elevate analytics and data visualization capability across HR function.
Stay abreast of industry trends and best practices in people analytics and HR technology, recommending innovative approaches to enhance data-driven decision-making.
Qualifications:
7+ years of experience in a data/analytics
Bachelor’s degree in a relevant field
Strong proficiency in statistical analysis tools and techniques and data visualization
Ability to work in an environment where data is not integrated, nor is set in a full digital platform.
Foundational HR knowledge including knowledge of HR business processes & HR data.
Strong relationship builder with collaboration and influencing skills
Excellent analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
Exceptional communication and presentation skills, with the ability to tailor messages to diverse audiences, including senior executives.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by August 7, 2024.
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Location: Toronto or Winnipeg
Division: IGM Client Services Operations
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Department Summary: Wealth Operations is a strategic component of Client Services. Wealth Operations provides administrative and servicing support for multiple lines of business including IGFS, IGFS Nominee and IGSI and provides administrative processing and servicing support to Investors Group Clients, Consultant Network, Planning Specialists and Regional Offices.
Position Summary: Individuals within the roles are primarily responsible for the processing of service requests on iProfile Private Portfolio client accounts, therefore they are expected to maintain a high level of accuracy, timeliness, and accountability. The main responsibilities include processing transfers, rebalances, buys, sells involving iProfile Private Portfolio accounts on all three platforms.
Duties Include:
Handle all service requests with a high standard of quality and professionalism; determine the best course of action to ensure resolution meets established standards.
Review client documentation to ensure all regulatory requirements are fulfilled by the Consultant. Initiate the appropriate action on missing requirements in order to complete client requests.
Analyze and understand the root cause of problems to propose and implement solutions in order to resolve escalations.
Ensure all required reporting is current by tracking daily volumes, contacts, errors and productivity input as required.
Participate in department objectives; including quality and productivity standards and other duties as assigned within Operations Services.
Maintains knowledge of business unit policies and procedures, systems, legal, and regulatory requirements including tax reporting.
Qualifications:
3-5 years of administrative and processing experience, or a combination of post secondary and/or equivalent work experience in a relevant discipline.
Excellent written and verbal communication skills required to deliver non-scripted/scripted situation specific messages through e-mail, fax and telephone.
Working knowledge of computer applications including SSUI/RBroker, SAS, DCA, TREX, WORD, EXCEL, Office 365.
Ability to work independently and effectively in a highly organized and professional environment.
Strong organizational, analytical and problem-solving skills, ability to multi-task and adapt to frequently changing priorities is essential.
Other Job-Related Information: Overtime may be required during peak business. Flexible work hours may be required.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however, only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by August 7, 2024.
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Position Description: Are you a talented problem-solver, an innovative idea-maker, and a high-energy professional? We are on the lookout for a highly skilled Genesys Cloud Architect who thrives on designing and implementing cutting-edge Genesys Cloud contact center solutions.Location: Can be situated anywhere in Canada within proximity to a CGI office Security Clearance: Must have or […]
Position Description: Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to complex technical problems? These are exciting times for CGI and are looking for talented individuals to trail blaze with us. If you have a pioneering spirit and thrive on innovative projects, where you can influence the […]
Division: IGM Technology
Location: Toronto
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
DEPARTMENT SUMMARY
The Portfolio Delivery Office (PDO) is a key partner in the delivery of change throughout IGM Financial. We deliver value by providing services related to Project/Program Management and Delivery, Data Analytics and Reporting, Portfolio Management and Intake Management. Our mandate is to deliver seamless execution of change initiatives into the IGM organization through the adoption of an end-to-end project/program management methodology and governance. The team is also accountable for actively managing the portfolio of initiatives (existing and new) that draw upon delivery resources across the COO organization with a focus on raising key indicators relative to human and financial resource capacity. The team works in close partnership with other IGM shared services, IGM Corporate Operations division leaders and business leaders to deliver sustainable change and information to ensure optimization of limited resources to achieve our strategic objectives.
POSITION SUMMARY
Reporting to the Senior Project Manager, the Project Manager will be responsible for leading the delivery of multiple projects with significant impact to the organization and multi-year budgets in the range of $1- 5M. In addition, the Project Manager will be responsible for leading and influencing their project team to ensure their projects are delivered well and meet their intended business objectives. In this role, you will be accountable for ensuring that projects are properly chartered, planned and executed within agreed to parameters for scope, cost, schedule and quality. As a strategic business partner, you will expertly work with key stakeholders, your peers and your team to drive and support optimal delivery for the company as we continue to evolve and mature our practices.
KEY ACCOUNTABILITIES
• Lead project teams and stakeholders throughout the project lifecycle
• Develop and deliver annual and multi-year program plans and budgets inclusive of resourcing plans
• Define project priorities, objectives, scope and deliverables, in alignment with business goals, working in conjunction with business sponsors and delivery partners
• Ensure effective project management tracking and communication standards resulting in transparency of delivery progress and awareness and understanding by key stakeholders
• Active stakeholder management with focus on building and maintaining strong relationships and ensuring expectations are understood and met
• Ensure Project Management methodology and standards are appropriately used on projects; coach and guide direct reports relative to effective use and application of tools and methodology
• Contribute to the elevation of the Portfolio Delivery Office relative to methodology improvement, skills development and talent development with a focus on encouraging decision making at appropriate levels, a common-sense way of working, efficient teamwork, compliance to corporate internal controls and elimination of unnecessary bureaucracy
• Guide delivery team, business partners and other stakeholders
• Stay ahead of key developments in the industry and among competitors to elevate Project Management/Program Management discipline and delivery capabilities
QUALIFICATIONS
• Minimum of 7 years’ experience in progressively senior positions with a minimum of 5 years’ experience as a Project Manager working collaboratively as part of cross functional team
• Proven experience in delivering large complex projects involving multiple departments, vendors, external partners in the delivery of solutions requiring integration of multiple tools and technologies • Demonstrated expertise and proficiency in the application of project management methodologies
• Proven ability to establish and build healthy working relationships and partnerships with business leaders, peers, clients and team will work transparently and cooperatively with cross-functional teams, effectively engaging all pertinent stakeholders, both internal and external
• Challenges the status quo and exhibits a mindset of creativity, determination and an energetic drive to succeed. Highly motivated, an independent thinker and has a proven track record of setting and meeting aggressive goals and actions plans, both as an individual and with a team
• Ability to oversee multiple projects and excel in a complex and evolving portfolio. Demonstrates appropriate flexibility in all situations and will be comfortable with ambiguity, while pivoting from macro to micro issues, from shaping the strategy agenda through to the day-to-day
• Adheres to the highest standards of personal and professional integrity and will set a positive example for others
• Demonstrates change leadership by successfully guiding the organization through change, while maintaining focus, intensity and team cohesion. A confident leader with low ego who has an ability to challenge and defend positions in a respectful way and is viewed as a visible leader, capable of building and articulating a shared vision for change.
• Advanced communication, negotiation, influencing and facilitation skills; ability to create ‘win-win’ outcomes and to obtain support of executive-level management and elicit cooperation and consensus across the business; demonstrated ability to collaborate as well as lead across a matrix organization to execute on strategies, influence change and deliver results
• Known to be customer centric, both internally and externally
• Strong analytical, financial and balanced decision-making skills.
• Proficiency with Microsoft suite, Microsoft Project and Microsoft Visio
• BA in relevant field
ADDITIONAL INFORMATION
• Travel may be require
Division: IGM Marketing
Location: Toronto or Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Assistant Vice President, Marketing Technology and Digital Operations
The Assistant Vice President, Marketing Technology and Digital Operations is responsible for leading the strategy, implementation, and operations of IGM’s marketing technology platforms and digital marketing capabilities in support of our business, client, and marketing objectives. They are a core member the Digital and Marketing team that focuses on driving data-driven decision-making, providing strategic guidance, and overseeing the implementation of solutions to solve for marketing business problems. The role is key to aligning marketing efforts with business goals, optimizing marketing strategies, and shaping the overall success of our companies.
Key areas of focus:
Delivering best in class client/advisor/wholesaler experiences in our public facing digital platforms
Building category leading digital marketing capabilities (e.g., analytics, personalization, email automation)
Consistent evolution of technology and operational processes to drive business and marketing results
Objectives of the role include:
Defining the marketing technology vision, strategy, and roadmap, identifying opportunities for new technologies and capabilities to support business objectives
Informing and partnering with business and technology leaders as well as vendors to advance our digital client/advisor/wholesaler experience, marketing capabilities, and technology/data roadmaps
Leading a team of digital professionals to support the build of, and to manage ongoing operations of our core digital properties supporting both strategic initiatives and BAU needs in collaboration with technology partners (personalization, media optimization, use of data, etc.)
Advancing and institutionalizing modern marketing capabilities and processes
Building a high performing team including technical/personal development and mentoring
Key Accountabilities:
Defining the marketing technology vision, strategy, and roadmap, identifying opportunities for new technologies and capabilities to support business objectives
Setting and socializing the strategic vision and strategy for marketing technology investments and capabilities
Working with external vendors to identify and integrate best-in-class capabilities
Collaborating with UX, UI, Product and IS in the development of new digital experiences, platforms and journeys
Leading the technical solutioning across the intersection of digital technology, marketing capabilities, and experience design decisions
Manage performance marketing team in partnership with brand marketers and agencies
Lead the email marketing team and platforms and evolve to omni channel journey capabilities
Advancing and institutionalizing marketing capabilities and processes by building and integrating our marketing technology platforms into our digital channels in support of an integrated marketing approach
Defining and institutionalizing processes for “always on” personalization, digital audience management, A/B testing, and digital asset management
Delivering digital analytics and insights on our digital properties to stakeholders
Responsibilities:
Audience Analysis and Growth: Use digital analytics tools to analyze and segment our audiences, collaborate with marketing and business to identify growth opportunities
Content Opportunities: Monitor/evaluate performance of digital content, identifying trends/opportunities for improvement through personalization and optimization
Strategy Development: Collaborate with cross-functional teams to develop data-driven strategies for content creation, marketing campaigns, and user experience enhancements
Testing and Optimization: Plan and execute tests to evaluate the impact of different content and marketing approaches on audience engagement and conversion
Insights Sharing: Regularly communicate audience insights and performance metrics to key stakeholders, fostering a culture of data-driven decision-making within the organization
Qualifications:
Degree in Business, Marketing, Analytics, Computer Science or a related field (Advanced degree preferred)
7+ years of experience leading digital marketing teams with a focus on channel operations, campaign operations, media and advertising and marketing technology implementation and operations
A range of experience across consulting, media/ad agency and in house client marketing teams is valued
Working in a digital COE / matrix organization with digital transformation experience
Hands on experience with Adobe Analytics, Google Analytics, Adobe and Salesforce Marketing Technology ecosystems and other digital platforms preferred.
Deep understanding of marketing metrics, attribution models, and campaign performance measurement, with a strategic mindset to provide actionable recommendations
Exceptional leadership and managerial skills, with the ability to mentor and inspire a team of digital marketers, promote a collaborative culture, and drive results
Excellent communication and presentation skills, with the ability to effectively convey complex ideas and insights to executive stakeholders
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alt
Division: IG Strategy & Business Operations
Location: Toronto
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
DEPARTMENT SUMMARY: The Region Office Operations Division is responsible for providing operational and administrative support services to members of the Consultant network in Region and Division offices across the country.
POSITION SUMMARY: The Coordinator, Region Office Operations acts as the first point of contact and provides service to both internal and external clients of IG Wealth Management. The Coordinator is responsible for greeting clients at reception, supporting queries on key business transactions, and general administration.
DUTIES INCLUDE:
Reception duties including welcoming clients, managing incoming calls, and supply inventory management
Mail and courier receipt, preparation, and distribution
Meeting room arrangement, technology set-up, office equipment maintenance, and regular facilities review
Offer direction and support to the Consultant network and their team on policies, procedures and available resources including offering training
Onboarding new members to the office, assist the Consultant network with system training, form information, office procedures, escalation support, and general inquiries
Provide other administrative duties and support to the Manager, Region Office Operations as required
QUALIFICATIONS:
Minimum 2 years of administrative and reception experience preferably in the Financial Services industry
Post-secondary education in a business discipline is an asset
Proven strengths in the areas of:
Client service orientation – Understanding and meeting internal and external client needs and perspectives
Accountability – Results oriented, takes ownership and delivers on commitments
Communication – Clear, concise, tactful, listens actively and objectively, open and consistent communication
Critical Thinking – ability to effectively problem solve and communicate solutions
Teamwork – Works collaboratively with others to achieve common goals, while adding value to the team
Discretion and ability to organize and prioritize multiple tasks under tight deadlines
Strong Business/Technical skills – proficiency in PC capabilities including the Microsoft Office 365
Agile learning and desire for continuous improvement and development an asset
The ability to communicate both verbally and written in English and French.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by August 5, 2024.
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Division: IGM Technology
Location: Toronto
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
The Role:
As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights. The Senior Manager, Architecture will work closely with executive sponsors, project managers, systems analysts, software developers, vendors, and infrastructure specialists, sharing leadership responsibility for system delivery and quality through successive project phases.
The role includes responsibility for the overall architecture, development, and integration of multi-platform information technology solutions within projects, as well as providing project management leadership and support through resource planning, mentoring junior technical staff, and providing vendor/supplier co-ordination within projects for technical products or services.
The successful candidate will have the following responsibilities:
Leading the definition and proposal of Business Systems and Technology solutions as part of project leadership teams.
Designing business application systems, including end to end solution components, to deliver the required functional and non-functional/engineering capabilities.
Designing the integration of business applications with complex systems of applications and infrastructure in a multi-company environment.
Providing oversight to ensure that all components of systems are properly constructed and implemented.
Engaging with other business, system, and enterprise architects on the team and across the enterprise to ensure that solutions across the organization are aligned.
The successful candidate will demonstrate the following core competencies and experience:
At least 10 years’ experience designing, integrating, and implementing application solutions for businesses in a large, complex systems environment, including the SAP ecosystem.
Proven skills in designing and delivering multi-platform business application solutions.
Proven skills in designing and delivering complex solutions including both automated and manual processes.
Broad knowledge of IT industry technology and directions.
Excellent analytical and problem-solving skills.
Experience defining business strategy, business processes and business systems across business domains.
Superior leadership, collaboration, and interpersonal skills with a demonstrated ability to work effectively in a team environment.
Effective communication and internal consulting skills with a strong customer service orientation.
Ability to summarize complex and sensitive topics to effectively communicate to senior stakeholders.
Effective planning and organizational skills.
Post-secondary education in a related discipline.
Ability to operate under regulatory and privacy frameworks.
In addition, the following competencies would be highly valued and considered more favorably:
Knowledge of the Wealth Management/Capital Markets and the Financial Services industry
Experience delivering capabilities involving packaged / SaaS solutions
Familiarity with cloud implementations and migrations
Familiarity with the SAP ecosystem
Awareness of integration platforms including MuleSoft, SAP BTP
Awareness of the Salesforce eco-system
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by August 1, 2024.
#LI-KN1
#LI-Hybrid
Division: IGM Technology
Location: Toronto or Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
DEPARTMENT SUMMARY
The Enterprise Project Management Office (EPMO) is a key partner in the delivery of change throughout IGM Financial. We deliver value by providing services related to Project/Program Management and Delivery, Data Analytics and Reporting, Portfolio Management, and Intake Management.
Our mandate is to deliver seamless execution of change initiatives into the IGM organization through the adoption of an end-to-end project/program management methodology and governance. The team is also accountable for actively managing the portfolio of initiatives (existing and new) that draw upon delivery resources across the COO organization with a focus on raising key indicators relative to human and financial resource capacity. The team works in close partnership with other IGM shared services, IGM Corporate Operations division leaders and business leaders to deliver sustainable change and information to ensure optimization of limited resources to achieve our strategic objectives.
POSITION SUMMARY
Reporting to an AVP, Program Director, the Senior Manager, Organization Change Management would be responsible for applying the IGM Organizational Change Management (OCM) methodology throughout the entire lifecycle of a projects or programs. They would provide an integrative lens to the change they manage.
In this role, you will be accountable for ensuring the overall success of change management for the program, which contains sub-programs and projects with a high composite of risk. Your proven experience of understanding the business impact and value to the organization, delivering complex change and ensuring the change is sustainable is what sets you apart. The overall success of the program is measured by the realization of business value, client/stakeholder satisfaction, and the quality of results. As a recognized leader, you will provide leadership and direction to Business Sponsors in guiding them through the change process.
Reporting to an AVP, Program Director, the Senior Manager, Organization Change Management will be responsible for leading the development and execution of change management on multiple projects and programs with significant impact to the organization and multi-year budgets in the range of $1-5M. In this role, you will be accountable for leading project teams and stakeholders throughout the change management lifecycle. Ensuring good change management practices are followed, sustained, and expected benefits are achieved.
As a Senior Manager, Organization Change Management, you will provide leadership and direction to Business Sponsors and delivery stakeholders while guiding them through the organizational change processes and tactics.
You will fulfill your role by applying the EPMO OCM Practice standards and templates, industry standard guidelines and your OCM experience in order to assess, plan, execute and sustain changes associated with the EPMO program and project initiatives.
KEY ACCOUNTABILITIES
Ensures the IGM OCM methodology and standards are appropriately applied on projects and programs
Works with a vast array of stakeholders, including business and technology executives and delivery teams in order to assess change impacts, create and execute OCM Plans
Develops OCM strategies and plans, including stakeholder assessment, communications, leadership alignment, organization transition, change readiness, capability transfer, and end-user training
Actively works with Project/Program Managers to ensure a cohesive integration of change management activities within the overall project plan(s)
Leads and implements change initiatives related to business processes and technologies
Identifies and manages anticipated resistance through risk mitigation tactics and ensure reinforcement plans are in place
Promotes and educates to help raise change management culture and awareness within the organization
Facilitates meetings with executives and business leads to develop change adoption plans
Provides direct OCM support and coaching to project teams as they help their teams through transitions
Stays ahead of key developments in the industry and among competitors to elevate the IGM EPMO change management discipline and delivery capabilities
QUALIFICATIONS
Minimum of 8 years experience in change management working collaboratively as part of cross functional team
Proven experience in delivering effective change management on complex projects involving multiple departments, vendors, external partners in the delivery of solutions requiring integration of multiple tools and technologies
Ability to oversee multiple projects and excel in a complex and evolving portfolio. Demonstrates appropriate flexibility in all situations and will be comfortable with ambiguity, while pivoting from macro to micro issues, from shaping the strategy agenda through to the day-to-day
Familiarity with project management approaches, tools and phases of the lifecycle
Problem Solving and root cause identification skills
Proven ability to establish and build healthy working relationships and partnerships with business leaders, peers, clients and team will work transparently and cooperatively with cross-functional teams, effectively engaging all pertinent stakeholders, both internal and external
Challenges the status quo and exhibits a mindset of creativity, determination and an energetic drive to succeed. Highly motivated, an independent thinker and has a proven track record of setting and meeting aggressive goals and actions plans, both as an individual and with a team
Adheres to the highest standards of p
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