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Application Support Analyst (intermediate)

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Career Opportunities: Senior Administrative Assistant, Terrebonne QC (13596)

Division: IG Sales & Distribution
Location: Québec-Terrebonne
 
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
The Regional Vice President is looking for a Senior Administrative Assistant. This role is key in supporting the Regional Vice President in their work as an extension of the Distribution Leadership team to lead and provide strategic direction on all aspects related to the operations and management of the local IG Wealth Management Region Office. The Regional Vice President is responsible for long-term growth, productivity, and overall sales results of their region through the attraction, acquisition and retention of both clients and top Consultant talent. In addition, they are accountable to build an inclusive, diverse and strong compliance culture within their region
 
Job Duties
Drawing on previous experience in an administrative role, the Senior Administrative Assistant will be responsible for providing complete administrative support for the Regional Vice President while operating in a fast-paced, confidential, multi-tasking environment. You must be a self-motivated, highly organized individual with an ease for communication and a passion for client service.
 
Responsibilities

Provides confidential senior level administrative support services to the Regional Vice-President

Maintains appointment schedules and coordinates meetings (in person or virtual)

Manages email inbox and completes/actions tasks on RVP’s behalf

Proactively monitors calendar

Providing support and acting as a resource on assignments

Provides status reports on projects and other matters, tracks issues; prepares meeting packages and agenda, action lists, and minutes (as required); organizes documentation

Support and management of technology adoption

Prepares correspondence, reports and presentations.

Co-ordinating travel arrangements and preparing expense reports

Provide sales, process, marketing, and administrative support to the RVP and the entire region

Provides technology support related to BYOD; Help Desk escalations; general inquiries

Supports business development and marketing activities and strategies as required

Helps the execution of region client acquisition events (both virtual and in person)

Facilitating and follow up on PWPE cases by pulling documentation and completing intake forms, ensuring appropriate reviews/calls are scheduled (engage necessary stakeholders when required) and track and follow-up to ensure case and outcomes are completed in a timely manner

Must develop a strong working knowledge of Advisor Portal and be competent in running reports related to Consultant and region activity (ie. BID reports, Client Acquisition, Unbundled Progress, LPP Progress)

Supports and collaborates with all levels of regional leadership (RVP, DMs), employees (regional office, compliance, marketing, etc.) and Consultants, in many cases across multiple locations.   

Region Office support including:

Collaboration with Region Operations team to set up workspaces and equipment requirements and facility management

Coordinates and helps to organize special projects and region meetings and events

Managing region budget/finances

Supports RVP in:

establishing a respectful workplace and promoting/creating a diverse and inclusive culture

Community support and involvement

Building a strong compliance culture

Ensuring adherence to corporate policies

 
Qualifications

Business Administration Diploma or other Postsecondary degree in a relevant business discipline or equivalent experience, in addition to a minimum 5+ years administrative experience preferably in a sales or financial services industry

Effective communication skills, with excellent interpersonal skills to interact with individuals at all levels of the organization and clientele

Excellent writing skills in French

Service oriented with strong relationship management skills

Ability to work independently and as part of a great team

Ability to handle confidential information in a tactful and professional manner

Exceptional technology skills and digital savvy; able to support a digital environment, utilizing technology for document management, team collaboration, etc. required

Proficient with MS Office (Microsoft Word, Outlook and Power Point, Teams) at the advanced level, specific to PowerPoint using info graphics; intermediate Excel

Flexible and able to perform in a fast paced, changing environment

Outstanding organizational, planning and prioritization skills, and ability to multi-task to manage/prioritize multiple projects simultaneously required

Bilingualism (French-English) is an asset.

 
Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.
 
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
 
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
 
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
 
Please apply by July 22, 2025. 
 
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Career Opportunities: Bilingual Advisor, IG Wealth Connect (13251)

Location: Calgary, Gatineau, Moncton, Montréal, Ottawa, Toronto, Vancouver, Winnipeg

Division: Financial Services

 

IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel.

 

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime. We are proud to be recognized among Canada’s Top 100 Employers (2022) by Mediacorp Canada Inc. in the national ranking for our focus on supporting employees with a number of initiatives that promote personal wellness with a focus on four key pillars including physical, mental, social and financial health. This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally.

 

At IG Wealth Management, our vision is to inspire financial confidence.

 

You will join a team that that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.

 

IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

 
DEPARTMENT SUMMARY:

IG Wealth Connect is a strategic area within Financial Services Distribution. IG Wealth Connect is responsible for managing, servicing and providing financial planning advice to a segment of IG Wealth Management clients nationally. IG Wealth Connect is servicing accounts nationally.

 

POSITION SUMMARY: The Advisor will provide financial planning advice and ongoing client servicing to a segment of client accounts nationally. The Advisor will ensure that regulatory compliance requirements are adhered to in all their activities. This position is also responsible for delivering financial planning advice and an outstanding client experience.

 

DUTIES INCLUDE:

Manage day-to-day priorities servicing inbound/outbound client, proactive campaigns and retention activities.

Provide financial planning advice – assist with estate planning, debt management, insurance and mortgage.

Meet all standards of financial planning and advice and ensure regulatory guidelines are adhered to during all interactions.

Manage escalations – review each issue with consideration, collaborate with other business units, initiate appropriate action to be taken to resolve any issues in a timely and efficient manner.

Contribute to departmental initiatives – participate in growth of our share of wallet and implementation of IG Wealth Connect strategies. 

Responsible for servicing activities for registered and non-registered accounts. Activities include updating account information, processing financial and non-financial requests, quality control, responding to service requests, follow up and adjustments.                                    

Ensure procedural, regulatory, compliance and departmental policies are followed.

Identify opportunities for business and process improvements and implement changes as developed by management team.

 

QUALIFICATIONS:

Ability to multi-task in an extremely diverse fast-paced environment.

Solution oriented, an excellent problem solver with proficiency in financial planning.

Performance-driven high achiever with great sales skills.

Mutual fund, mortgage and/or insurance industry background, including product knowledge, processing and compliance.

Post-Secondary or equivalent in business or a relevant field. IFIC Mutual Fund or Canadian Securities Course. Certified Financial Planner designation is an asset.

Fully bilingual in English and French is mandatory. Excellent communication skills (written, verbal).

Strong awareness of respectful workplace policies, ensuring an inclusive professional environment.

Minimum of 4 years experience in the financial services industry.

Practical experience with a CRM and the Office Suite.

Knowledge of French and English is required to support clients and Team members within and/or outside the province of Quebec.

 
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers

 

For internal applicants, please share with your current leader your intent to apply to the role. In the event that you are selected, please let your Talent Acquisition Partner know if you are in any other internal recruitment process.

 

We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.

 

IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

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Career Opportunities: Service Specialist IG Wealth Connect (13710)

Division: IG-SaleDistLocation: Quebec, Ontario or New Brunkswick
 
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
DEPARTMENT SUMMARY: IG Wealth Connect is a strategic area within Financial Services Distribution. The IG Wealth Connect is responsible for managing, servicing and providing financial planning advice to a segment of IG Wealth Management clients nationally. 
 
POSITION SUMMARY: The Service Specialist will provide continual support to IG Wealth Connect Advisors and clients by providing enhanced administrative support, demonstrating strong customer and relationship management skills and acting as first point of operational support for both financial and non-financial transactions. They will identify solutions and make appropriate decisions that result in producing high quality work. Working in a fast-paced environment, their main responsibility is to handle all supporting paperwork, inquiries and problems accurately, professionally and effectively through acquired product knowledge of the corporate policies and procedures.
 
DUTIES INCLUDE:

Client servicing and administration – guide and offer support to Advisors through administration related to orders and answer account inquiries and business submission methods. Activities include updating account information, processing non-financial requests, quality control, responding to service requests, communicating with customers, follow up, and adjustments.
Communicates regularly with IG Wealth Connect clients to resolve issues, answer questions, and strengthen the client relationship and experience.
Constantly adapting to new priorities by remaining nimble and agile in a fast-paced work environment and having a growth mindset in the face of challenges.
Receive and respond to incoming contacts via e-mail, phone, web and fax from Advisors clients, other business units.
Determine the best course of action and ensure completion of action has met established standards.
Take independent action to research escalated situations, offer alternatives and solutions, and provide feedback to Advisors and/or process improvements that will maximize the administrative process.
Communicate with other business units to ensure client inquiries and concerns are resolved in a timely manner and act as liaison between related business units.
Maintain knowledge of basic policy and procedure in the following areas: IGFS, IGSI, IIROC, IGFS Nominee, Mortgage, and AFP.
Manage escalations – review each issue with consideration, collaboration with other business unit, initiate appropriate action to be taken to resolve the issue in a timely efficient manner.

 
QUALIFICATIONS:

Minimum 2 plus years in a diverse customer service focused role, with front line client service and working with mutual funds/other investments experience.
Post-secondary degree/diploma in a business discipline with relevant securities or financial services courses.
Excellent inter-personal and proven client service skills.
Well demonstrated written and verbal communication skills.
Proficient PC skills including Word, Excel, Access and email.
Strong investigative and decision-making abilities.
Bilingual (French/English) written and verbal communication is required.

 
Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
 
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
 
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
 
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#LI-Hybrid

STO-RE 18R – Wildfire Crew Supervisor – IA – amended

The Team The BC Wildfire Service’s North Island Fire Zone is an Initial Attack Base. It is a close-knit crew of 23 where high morale and camaraderie drive impactful work. The Initial Attack Fire Crew Supervisor plays a critical role in executing fire suppression and hazard plans, ensuring crews are effectively mobilized in incident response. We value the fulfilling environment our team fosters, where our shared commitment to safety drives our success. The Role As an Initial Attack Fire Crew Supervisor, your responsibilities will shift throughout the year. In the spring, you’ll focus on preparing for new staff and overseeing their training. During fire season, your role is to ensure the team is well-supported and performing effectively in wildfire response. In

STO-RE 18R – Wildfire Assistant – Amended

The Team The BC Wildfire Service’s North Island Fire Zone is an Initial Attack Base. It is a close-knit zone with zone officers, 4 IA crews in Campbell River and 1 IA crew in Bella Coola. The Wildfire Assistant plays a critical role in executing fire suppression and hazard plans, ensuring crews are effectively mobilized in incident response. We value the fulfilling environment our team fosters, where our shared commitment to safety drives our success. The 14 Acre fire base is located in Campbell River , which is between Vancouver Island’s mountains and the Discovery Islands. Providing access to Hiking, Fishing and wildlife. The Role As a Wildfire Assistant, your focus is to provide an effective and efficient response to wildfires through preparation, planning,

Career Opportunities: Bilingual Private Company Advisory Analyst (13709)

Division: IG-SaleDist Location: Toronto, Montreal or Winnipeg
 
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 
 
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
 
At IG Wealth Management, our vision is to inspire financial confidence.
 
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
 
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
 
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
 
Position:The Analyst, Private Company Advisory is responsible for participating in and supporting the operational activities of the business unit in deal execution and transaction management of financial advisory services to small-to-medium size businesses. The Analyst will support the Vice-President and Senior Vice-President in the preparation of marketing materials, presentations, research materials, proposals, developing complex financial models, and transaction documentation. 
 
The ideal candidate has experience working with wealth advisors and their business owner clients. Additionally, the candidate is able to apply experience and complete working knowledge of the job which includes the policies/practices required to perform a combination of routine tasks and varied administrative/operational assignments. 
 
Responsibilities:

Provide support in deal execution and transaction management
Develop financial models and analysis for potential and live transactions
Conduct thorough research on companies and industries and delivery of concise summaries
Use research tools to extract relevant background material for business development and transaction support
Assist in the preparation of internal and external marketing materials
Create presentations and pitch books to existing and potential clients
Support client meetings and calls with the Vice President
Collaborate with other team members to develop and execute client strategies
Assist with due diligence processes of potential buyers or clients of PCA
Ensure compliance with regulations and internal policies
Manage project timelines and deliverables
Other administrative tasks as needed

 
Qualifications

Undergraduate degree with a focus in business, commerce, finance, economics, mathematics, actuarial sciences, or other quantitative fields
1-3 years of work experience in the financial services with solid understanding of

Cash flow, financial modeling, and valuation
Inter-relation of net income, cash flow, and working capital
Using research tools to extract relevant background material for business development and transaction support

Strong written and verbal communication skills in English and in French
Strong financial modeling skills, including proficiency in Microsoft Excel
Strong computer literacy with emphasis on PowerPoint presentation skills
Excellent analytical and quantitative skills
Attention to detail and accuracy
Exceptional communication and interpersonal skills
Knowledge of financial and capital markets
Understanding of accounting and financial statements
Ability to work well under tight deadlines and manage multiple projects simultaneously
Familiarity with valuation techniques and methodologies
Proficiency in other financial analysis tools such as Pitchbook or Capital IQ
Ability to find, research and analyze industries and companies

 
Qualities

Strong work ethic and dedication
High level of integrity and ethical standards
Strong personal skills and the ability to work effectively in a team environment
Curiosity and willingness to learn
Resilience and perseverance
Confidence and assertiveness
Strong time management skills
Results-driven and goal-oriented mindset
Innovative and creative thinking

Travel may be required however we expect that to be limited in nature < 10 days per year. Most meetings will be through virtual collaboration.  Hybrid work environment is expected if you are located near one of our 3 corporate campuses (Winnipeg, Montreal or Toronto)
 
Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
 
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
 
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
 
Please apply by October 13, 2025.
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BAND 3 – Manager, Human Resources

Manager, Human Resources Band 3 Salary range: $88, 700.23 – $125, 700.07 annually Regular Full-Time Victoria or Vancouver, BC   Are you a Human Resources (HR) professional that is eager to work in an environment that is growing, dynamic, and where you can help drive meaningful change?   The Office of the Police Complaint Commissioner (OPCC) is a civilian, independent office of the Legislature which oversees and monitors complaints and investigations involving municipal police in British Columbia and is responsible for the administration of discipline and proceedings under the Police Act.  Conducting oversight of Police Act investigations and discipline proceedings can be complex with a high degree of responsibility due to the seriousness or high-profil

Admin Assistant (Supplies Inventory Management and Asset Management)

Position Description: The Administrative Assistant– is responsible for overseeing daily office operations, ensuring the smooth management of office supplies, assets, general housekeeping, and special services to internal partners and clients. This role requires strong organizational skills and attention to detail to provide efficient procurement, filing of payments, records management, and monitoring the performance of service […]

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