IT Sector Jobs

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CLK 12R – Customer Service Representative

Apply your expertise and passion for innovation to this rewarding career opportunity. MINISTRY OVERVIEW Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information r

Career Opportunities: Senior Security Platform Specialist (IAM) (12695)

Division: IGM Technology & Data

Location: Winnipeg

 

IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel.  

  

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.  

 

At IG Wealth Management, our vision is to inspire financial confidence. 

 

This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.  

 

You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable. 

 

IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.  
Role & Responsibility

The Senior Security Platform Specialist is a member of the Identity and Access Management (IAM) team responsible for operating and maintaining Identity Management, Secrets Management and Privileged Access Management (PAM) platforms for the enterprise.

 

The Senior IAM Architect will work with project teams to architect secure IAM and PAM solutions destined for multi-cloud and on-prem environments.

 

Working with business, security, and other technical team members, the IAM Architect will assist with technical security architectural requirements, design, and delivery of the SailPoint IdentityNow, Active Directory, Secrets Management and Privileged Access Management platforms. This role will lead the development of toolsets that brings centralization, security, and timely access to resources and will work closely with IAM Engineering, Operations and DevOps team members.

 

This is a deep technical, delivery and leadership-oriented role, and provides a unique opportunity to work closely with numerous business and functional areas across IGM.

Key Capabilities & Responsibilities

Define strategic security architectures across hybrid technology stacks and cloud hosted IAM, PAM and Secrets Management platforms
Act as an SME in IAM and PAM platforms on evaluating, designing, and testing solutions and technologies, aligned with the enterprise security platforms, including SailPoint IdentityNow, CyberArk PAM, HashiCorp Vault for Secrets Management, Microsoft Active Directory and Azure Active Directory
Define solutions realizing workforce and customer IAM capabilities, develop and evolve solution architectures and designs, demonstrate solutions meet stakeholders’ requirements, and obtain approval on the architectures and designs at the architecture review board
Deliver architectures and designs in both agile and iterative waterfall project delivery models, and propose and implement enhancements to improve the viability of the solutions to meet program timelines, budget, and quality measurements
Author patterns to drive reuse of IAM, PAM and Secrets Management solutions across IGM
Be an authoritative and trusted partner with deep, practical experience in workforce and customer IAM, Secrets Management, PAM and solution architecture best practices to various business and functional areas across IGM, as well as to various risk management and governance functions
Liaise with cloud, integration, data, digital, security and infrastructure architecture, development, and engineering teams to ensure that all solution architecture views are defined and elaborated
Develop documentation, architectural, design and workflow diagrams, and test scripts
Identify and communicate high-level gaps and issues in primary functional areas
Review solutions to ensure new and existing applications are implemented to the standards utilizing the RBAC and Zero Trust Security Frameworks
Proactively identify security technology reuse goals and opportunities
Direct the research and evaluation of emerging IAM and PAM technologies, industry, and market trends; and ensure recommendations are based on business relevance, current standards and best practices, appropriate timing, and deployment
Identify potential risks of projects, document and address those risks and work with other teams to resolve issues

Implementation Experience

Must have hands-on experience designing and deploying large-scale enterprise Identity Governance & Administration solutions, including Identity Management (Provisioning, Enrolment, De-provisioning), Access Management, Authentication, Authorization, Role Based Access Control (RBAC), Identity Governance (Attestation, Re-certification, Reconciliation), Identity Federation, Single Sign-On (Desktop SSO, Web SSO, eSSO), Privileged Access/User Management (PAM/PUM), Security and IAM management for cloud based solutions, including IaaS, PaaS, SaaS and IDaaS, Social Login, Identity Analytics, Identity Trust Frameworks
Must have hands-on experience to install, configure, test, maintain and troubleshoot Identity, Access, Governance and Audit Management platforms, e.g. SailPoint IIQ IdentityNow, Azure Active Directory, Windows Active Directory, CyberArk
Strong architecture experience with Privileged Access Management Solutions (CyberArk, etc.)
Strong knowledge of Directory Services – Active Directory and Azure Active Directory
Subject matter expert in the following IAM Technologies: LDAP, SAML, OAuth, OpenID Connect (OIDC), XAML, NAPPS, WS-Fed, FIDO, UMA, SCIM, IWA, etc.
Hands-on experience in designing and implementing integrations with ServiceNow and end-to-end workflow automation for full circle fulfillment
Governance, planning, and delivery of enterprise-level IAM program based on zero-trust (Identity, access, privileged access, SSO federation, cloud, MFA)
Experience in implementing security hardening in cloud-based systems, endpoint, and cloud infrastructure
Design of SIEM use cases and playbooks and detection and response plans as it relates to IAM
Maintain security, backup, and redundancy strategies for IAM platforms
Document standard operating procedures and protocols
Lead in the creation and updates of technical project documentation (i.e. technical and configuration runbook, implementation plan, etc.)
Experience in leading the team in supporting Level 2, 3 and/or 4 escalation for production incidents

In Scope Key Candidate Skills

Greenfield Identity & Access Management Platforms
SailPoint IdentityNow
CyberArk Privileged Access Management
HashiCorp Vault
Windows Active Directory
Azure Active Directory
Authentication & Authorization Protocols (

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