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Division: IG Strategy & Business Operations
Location: Québec Lebourgneuf
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Department Summary:
The Region Office Operations Division is responsible for providing operational and administrative support services to members of the Consultant network in Region and Division offices across the country.
Position Summary:
The Coordinator, Region Office Operations is responsible for processing key business transactions, including bank deposits, system transactions and general administration. The Coordinator acts as first line of contact and provides service to both internal and external clients of IG Wealth management.
Duties Include:
Handles Region Office business processing and compliance/regulatory administration related to several different platforms IGFS, IGFS Nominee, IGSI, Solutions Banking and Insurance
Process client business including –document pre-edit, client and account set up, client adjustments, document processing and retention
Offer direction and support to consultants and their teams on policies, procedures and available resources, including offering training
Answers the telephone and provides exceptional client service to internal and external clients
Serves guests by greeting, welcoming and directing them appropriately
Handles incoming and outgoing mail and package distribution
Order and maintain office supplies
Updates job knowledge by participating in educational opportunities
Performs other administrative related duties as assigned
Provides support to the Manager, Region Office Operations as required
Qualifications:
Minimum 2 years of administrative and reception experience preferably in the Financial Services industry
Post-secondary education in a business discipline
Strong Business/Technical skills – proficiency in PC capabilities including the Microsoft Office Suite
Proven strengths in the area of:
Client service orientation – Understanding and meeting internal and external client needs and perspectives
Accountability – Results oriented, takes ownership and delivers on commitments
Communication – Clear, concise, tactful, listens actively and objectively, open and consistent communication
Teamwork – Works collaboratively with others to achieve common goals, while adding value to the team
Ability to handle pressure
Discretion and ability to organize and prioritize multiple tasks under tight deadlines
Bilingualism (French-English) is required
Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
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The Team The Commercial Transport Enforcement Officer (CTEO) team is dedicated to ensuring the safety and compliance of commercial vehicles on British Columbia’s highways through collaborative enforcement of transportation regulations and thorough inspections. With an established team of CTEOs in Fort Nelson, the team values integrity, professionalism, and a strong commitment to service. CTEOs work closely with other enforcement personnel, supervisors, road safety coordinators, and external stakeholders, making a critical impact on protecting highway infrastructure and enhancing the overall safety of the transportation network. The team’s camaraderie fosters a supportive environment that encourages innovative ideas and solutions, ultimately making a real differ
Location: Calgary, Gatineau, Moncton, Montréal, Ottawa, Toronto, Vancouver, Winnipeg
Division: Financial Services
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management, Mackenzie Investments and Investment Planning Counsel.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime. We are proud to be recognized among Canada’s Top 100 Employers (2022) by Mediacorp Canada Inc. in the national ranking for our focus on supporting employees with a number of initiatives that promote personal wellness with a focus on four key pillars including physical, mental, social and financial health. This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally.
At IG Wealth Management, our vision is to inspire financial confidence.
You will join a team that that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
DEPARTMENT SUMMARY:
IG Wealth Connect is a strategic area within Financial Services Distribution. IG Wealth Connect is responsible for managing, servicing and providing financial planning advice to a segment of IG Wealth Management clients nationally. IG Wealth Connect is servicing accounts nationally.
POSITION SUMMARY: The Advisor will provide financial planning advice and ongoing client servicing to a segment of client accounts nationally. The Advisor will ensure that regulatory compliance requirements are adhered to in all their activities. This position is also responsible for delivering financial planning advice and an outstanding client experience.
DUTIES INCLUDE:
Manage day-to-day priorities servicing inbound/outbound client, proactive campaigns and retention activities.
Provide financial planning advice – assist with estate planning, debt management, insurance and mortgage.
Meet all standards of financial planning and advice and ensure regulatory guidelines are adhered to during all interactions.
Manage escalations – review each issue with consideration, collaborate with other business units, initiate appropriate action to be taken to resolve any issues in a timely and efficient manner.
Contribute to departmental initiatives – participate in growth of our share of wallet and implementation of IG Wealth Connect strategies.
Responsible for servicing activities for registered and non-registered accounts. Activities include updating account information, processing financial and non-financial requests, quality control, responding to service requests, follow up and adjustments.
Ensure procedural, regulatory, compliance and departmental policies are followed.
Identify opportunities for business and process improvements and implement changes as developed by management team.
QUALIFICATIONS:
Ability to multi-task in an extremely diverse fast-paced environment.
Solution oriented, an excellent problem solver with proficiency in financial planning.
Performance-driven high achiever with great sales skills.
Mutual fund, mortgage and/or insurance industry background, including product knowledge, processing and compliance.
Post-Secondary or equivalent in business or a relevant field. IFIC Mutual Fund or Canadian Securities Course. Certified Financial Planner designation is an asset.
Fully bilingual in English and French is mandatory. Excellent communication skills (written, verbal).
Strong awareness of respectful workplace policies, ensuring an inclusive professional environment.
Minimum of 4 years experience in the financial services industry.
Practical experience with a CRM and the Office Suite.
Knowledge of French and English is required to support clients and Team members within and/or outside the province of Quebec.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
For internal applicants, please share with your current leader your intent to apply to the role. In the event that you are selected, please let your Talent Acquisition Partner know if you are in any other internal recruitment process.
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
#LI-Hybrid
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