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SPO MH 24 – CYMH Clinician Social Program Officer

The Team The Courtenay Child and Youth Mental Health (CYMH) Team is a diverse and experienced group of professionals dedicated to supporting the mental health and well-being of children, teens, and their families. Our team is made up of 12 clinicians and one psychologist.  Our composition includes early years specialists, teen-focused practitioners, and a high-risk outreach clinician, with a dedicated intake team and the capacity for psychological assessments. As an established and highly respected team, we work with some of the most complex mental health cases in the Comox Valley. Collaboration is at the heart of what we do, and our team is known for its kindness, mutual support, and deep knowledge base, ensuring that we provide exceptional care to our clients

Career Opportunities: Bilingual Senior Specialist, Benefits & Wellness (13508)

Division: IGM- Human Resources

Location: Toronto, Montreal or Winnipeg

 

IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements.  The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals.  Its activities are carried out principally through IG Wealth Management and Mackenzie Investments. 

 

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.

 

At IG Wealth Management, our vision is to inspire financial confidence.

 

This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.

 

You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential.  You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.

 

IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

 
Responsible for effective administration of assigned disability cases. This includes responsibility for program analytics and reporting, accommodations, and the facilitation of the early and safe return to work of employees.  Includes all IGM employees, IG Field Network programs.  May participate in other projects/initiatives in the overall benefits and wellness function. 

 

Key Accountabilities

Leaves and Benefits

Administers the leave from beginning to end, including employee/leader correspondence, entries/maintenance in SAP/Employee Central, verification of proper pay/benefits, calculation/setup/tracking of top-up payments.

Monitors shared mailboxes and responds to general inquires, handles absence notification communications, and tracking.

Manages processes related to health-related workplace accommodations and ergonomics.

Identifies opportunities to improve leaves management and recommends changes to policies and procedures.

Identifies and resolves multi-layer or complex problems.

Communication

Communicates effectively in English and French with multiple internal and external contacts on sensitive benefits and leave matters, to proactively identify/resolve complex issues and minimize anxiety. 

Communicates with disability provider to ensure compliance with associated policies and procedures.

Communicates wellness programs and resources varied by circumstances to support and better employee experience while on leave.

Supports the Senior Manager, Benefits & Wellness with communication and education for employees, with a focus on disability management. 
 

 Analysis and Reporting

Supports disability management and accommodations metrics and reporting. 

Contributes to developing best practices to improve people experience.
​​​

Qualifications:

HR/ Business post-secondary education.

3+ years’ work experience with increasing levels of responsibility in a benefits role.

Canadian benefits, leaves, and wellness program experience; strong time management and, communication skills. Knowledge of legislation related to disability management.

Certified Employee Benefits Specialist (CEBS), an asset

Bilingualism (English-French)
Knowledge of French and English is required to support clients and Team members within and/ or outside the province of Quebec.

 

Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers

 

We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.

 

IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

 

Please apply by May 1, 2025.  

 

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