The Team The BC Wildfire Service’s Bella Coola is an Initial Attack Base within the North Island Midcoast fire zone. It is a close-knit zone with zone officers, 4 IA crews in Campbell River and 1 IA crew in Bella Coola and possible living accommodations available. The Wildfire Assistant plays a critical role in executing fire suppression and hazard plans, ensuring crews are effectively mobilized in incident response. We value the fulfilling environment our team fosters, where our shared commitment to safety drives our success. The Role As a Wildfire Assistant, your focus is to provide an effective and efficient response to wildfires through preparation, planning, and logistics management. You’ll play a vital part in keeping both citizens and responders safe
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The Team The Youth Forensic Psychiatric Services team is an established group committed to providing essential mental health services to young people involved in the justice system. This team works closely with probation services, community agencies and contracted service providers, as well as Youth Custody Services staff to deliver Court-ordered assessments and treatments. Join us in making a significant impact by supporting youth who are navigating complex legal and mental health challenges. The Role As a Licensed Psychologist, you will provide independent psychological assessments for young people involved in the justice system, whether they are in the community or in custody. You’ll work with multi-disciplinary teams in specialized counseling and therapy,
Division: IGM-CSOLocation: Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Responsibilities Include:
Maintain configuration to support business needs and in compliance with established controls including testing of changes and baseline review of fees outlined in the prospectus.
Coordinate end to end system updates for product launches.
Coordinate and test CSOX in accordance with established controls.
User Acceptance Testing to validate business rules and system changes.
Maintain statistics and dashboards.
Review and maintain documentation.
Coordinate regulatory mailing production, quality control and issue management.
Provide product and operational support:o accurate and timely client reporting documents including client statements, tax slips, trade confirmations and fund facts.o Respond to inquiries from business, external partners and vendors.o Investigate and log system problems, submit file fixes and recommend system enhancements.o Collaborate with developers and applications support teams to resolve issues.
Participate in projects across IGM that impact systems and business processes.
Qualifications:
3-year Business experience and/or post-secondary degree or diploma in business; or a relevant field
Knowledge of IGM product shelf and specialized products
Relevant experience of business processes, rules, procedures and outcomes.
Relevant experience of how client data is maintained in the Transfer Agency systems.
High level knowledge of how financial transactions are calculated or reported / and or expertise in transaction processing.
Independent and adaptive learner with analytical skills to support multiple IGM applications.
Proficiency with Microsoft Office Suite of products (Word, Excel (advanced), MS Access)
Knowledge of SQL or VBA scripts is an asset.
Successful completion of the Canadian Investment Funds course/Operations Course or the Canadian Securities Course is an asset.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by October 7, 2025.
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The Team Client Service Workers (CSWs) play a valuable role in the Service Delivery Division’s service to British Columbians seeking income and disability assistance. Working closely with other CSWs and Employment and Assistance Workers, CSW’s provide important administrative and client service support, working comfortably in numerous computer programs on a wide range of tasks in a diverse and busy client service environment. The Role The Client Service Worker is primarily responsible for responding to public inquiries relating to income and disability services, and providing administrative support to their work unit. CSWs may work in the Community Services Branch, delivering in person services, or in the Virtual Services Branch, providing services to people a
Division: Field relations and Specialized supportLocation: Montreal or Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive while working remotely, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
Position Summary:
The Senior Specialist plays an integral role in supporting advisors in servicing the needs of advisor and clients and manage escalations, exceptions, and inquiries. This role is responsible for managing complex cases and making critical and time sensitive decisions that will enhance client satisfaction by using acquired experience, resources, and precedents. The Senior Specialist will act as a critical liaison between clients/advisors, other internal departments, and other WMO &ECC operations team members as well as coordinate the timely execution of escalated cases by triaging cases, escalating directly with other financial institutions, completing root cause analysis, and providing feedback to internal partners to further enhance processes, procedures, and coaching.
Duties Include, but are not limited to:
Coordinate any work performed by other service departments (Region Office Operations, Operations Services, Brokerage Operations, Legal, Compliance, etc.) and ensure appropriate service levels are provided to avoid financial losses and reputational damage.
Provide personalized assistance and administrative support on requirements, forms and submission methods, schedule and facilitate a pre-submission full review meeting for extensive assistance to advisors and their teams, pre and post submission of their requests. Proactively communicate with the advisor’s team regarding NIGO (fully review NIGOs to determine if valid or can be resolved internally and support advisor through the resolution process), status updates, follow-ups, and confirmation upon completion of all transactions. Proactively anticipate service concerns and work with colleagues to develop solutions.
Proactively escalate by calling or meeting with external business partners and other financial institutions for quick resolution.
Conduct research & analysis of complex and/or escalated issues to determine the best course of action for resolution.
Analyze the root cause of errors and trends to proactively implement changes to improve overall client satisfaction.
Identify areas of improvement to increase accuracy and efficiency of processing.
Provide feedback to leadership team on the knowledge & skills of the team members.
Communicate with internal and external business partners to explain current functions, procedures, policy, and problem resolution.
Maintain broad knowledge of business policy & procedures and participate in relevant training and development opportunities.
Qualifications:
Post-secondary education in a related field
Knowledge of core products, services, policies & procedures for investment offerings
Strong analytical, problem solving and decision-making skills.
Excellent communication skills (both written and verbal) with demonstrated ability to articulate relevant information and direction in an organized and concise manner.
Demonstrated organizational skills with the ability to manage multiple priorities.
Strong PC skills and practical experience with MS Office tools (Word, Excel, PowerPoint, Access)
Advanced knowledge of internal systems (All digital tools: SAS, DCA, TREX, Transact, Salesforce (Advisor Portal, Digital Forms, DocuSign), Platform Zero.) and proven desire and ability to learn quickly.
Bilingual is an asset (French & English)
As this position is posted in Montréal, Toronto and Winnipeg, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by October 8, 2025.
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#LI-Hybrid
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