**Amendment – This posting is now scheduled to close on May 7, 2025. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition** About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis and operates the retail brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care
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Division: IGM-Tech
Location: Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
The Role:
As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, advisors, and employees using the latest technology and insights.
This role works closely with business sponsors and business representatives to capture the system’s objectives, evaluate the business requirements, and define solutions that are in alignment with the organizational system architecture. This role works with the Delivery Leader and Project Managers, Systems Architects, System Configurators, Software Developers and Quality Management in a shared responsibility for project evaluation, quality, and completion. Involvement with small to large scale projects involving multiple business areas as well as internal and external partners is anticipated. The role will require a strong understanding of the high-level complexity across business areas where both the impact and risk associated are high.
The successful candidate will be working on our Human Capital Management (HCM) team and will be responsible for soliciting and documenting system requirements, following the software development life cycle. Experience with HR technologies will be considered an asset for this position, including SAP ECC for HR and Payroll, SuccessFactors modules, Qualtrics analyzing and configuring SAP ECC and SuccessFactors HR modules; specifically, Employee Central (SuccessFactors), Payroll and Time Management (SAP ECC) and variable incentive compensation (Specialized Incentive Planning Tool – ICM). Detailed knowledge of impacts to payroll processes, and integration to SuccessFactors Employee Central functionality is required.
The successful candidate will have the following responsibilities:
Hands-on configuration of SAP ECC, SuccessFactors-HR, and ICM variable pay modules to meet business requirements
Liaises with business stakeholders to understand industry trends and business objectives to design the solution that will meet their decision support and management reporting needs
Defines and communicates systems requirements at the appropriate level of detail to ensure applications are flexible, open, scalable, available, testable, and maintainable within a high-volume production environment
Analyzes and conceptualizes the design of the solution, working with the Systems Architect, Vendors, Software Developer and Testing Team to achieve the client stakeholder objectives through effective deployment of technology.
Applies both in-depth HR business and technical knowledge, to successfully represent the business and technology community in arriving at technical solutions
The successful candidate will demonstrate the following core competencies and experience:
Strong experience in configuring SAP HCM modules: Time Management, Payroll (Canada), OM, PA, Benefits
3+ years’ experience working with business principles and a broad range of different types of business functions.
Strong understanding of IS Methodologies, processes, and practices.
Excellent understanding of Payroll and Time Schemas
Strong understanding of SuccessFactors Employee Central and ECC data Replication
Demonstrated ability to provide and effectively communicate technology recommendations to the business
Experience working with developers to design and analyze alternative technical solutions, test completed code, and complete a smooth implementation with business partners
Proficient analytical, troubleshooting, and debugging skills
Advanced knowledge, experience, and understanding of architecture, application development, application systems design, integration, and testing
SQL skills and experience performing data analysis
Demonstrated proficiency in a team environment with projects involving the integration of disparate types of technologies/platforms through a mix of agile and waterfall development
Demonstrated experienced in providing operational and sustainment services and support
Proven capabilities in establishing and maintaining effective partnerships and relationships
Strong communication skills (oral, written, facilitation, presentation) and facilitation skills
Demonstrated initiative and leadership abilities – comfortable managing issues in cross functional teams
Conflict and issue resolution and escalation
Positive attitude, keeping a constant watch on how to do things better (continuous improvement opportunities)
Adaptability and a willingness to take on new challenges
Post-secondary education and/or demonstrated experience in a related discipline
Ability to be a self-starter and to work in a team environment
In addition, the following competencies would be highly valued and considered more favorably:
Knowledge of the Wealth Management and the Financial Services industry
Experience with SAP BW and SAP HANA
Experience with SAP SuccessFactors EC, LMS, Recruitment, Onboarding, Reporting
Experience with Specialized Incentive Compensation systems
Experience with Qualtrics and third-party HR integrations
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisi
About the BCLDB: The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores. The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page. LDB’s Information Technology (IT) team consists of 7 competency areas: Customer Experience, Infrast
Division: IG-SaleDist
Location: Ontario, New Brunswick, Newfoundland (NL), Nova Scotia (NS), Prince Edward Island (PEI)
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
DEPARTMENT SUMMARY: IG Wealth Connect is a strategic area within Financial Services Distribution. The IG Wealth Connect is responsible for managing, servicing and providing financial planning advice to a segment of IG Wealth Management clients nationally.
POSITION SUMMARY: The Service Specialist will provide continual support to IG Wealth Connect Advisors and clients by providing enhanced administrative support, demonstrating strong customer and relationship management skills and acting as first point of operational support for both financial and non-financial transactions. They will identify solutions and make appropriate decisions that result in producing high quality work. Working in a fast-paced environment, their main responsibility is to handle all supporting paperwork, inquiries and problems accurately, professionally and effectively through acquired product knowledge of the corporate policies and procedures.
DUTIES INCLUDE:
Client servicing and administration – guide and offer support to Advisors through administration related to orders and answer account inquiries and business submission methods. Activities include updating account information, processing non-financial requests, quality control, responding to service requests, communicating with customers, follow up, and adjustments.
Communicates regularly with IG Wealth Connect clients to resolve issues, answer questions, and strengthen the client relationship and experience.
Constantly adapting to new priorities by remaining nimble and agile in a fast-paced work environment and having a growth mindset in the face of challenges.
Receive and respond to incoming contacts via e-mail, phone, web and fax from Advisors clients, other business units.
Determine the best course of action and ensure completion of action has met established standards.
Take independent action to research escalated situations, offer alternatives and solutions, and provide feedback to Advisors and/or process improvements that will maximize the administrative process.
Communicate with other business units to ensure client inquiries and concerns are resolved in a timely manner and act as liaison between related business units.
Maintain knowledge of basic policy and procedure in the following areas: IGFS, IGSI, IIROC, IGFS Nominee, Mortgage, and AFP.
Manage escalations – review each issue with consideration, collaboration with other business unit, initiate appropriate action to be taken to resolve the issue in a timely efficient manner.
QUALIFICATIONS:
Minimum 2 plus years in a diverse customer service focused role, with front line client service and working with mutual funds/other investments experience.
Post-secondary degree/diploma in a business discipline with relevant securities or financial services courses.
Excellent inter-personal and proven client service skills.
Well demonstrated written and verbal communication skills.
Proficient PC skills including Word, Excel, Access and email.
Strong investigative and decision-making abilities.
Bilingual (French/English) written and verbal communication is an asset.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
For additional information regarding this position, contact April 28, 2025.
#LI-KN1
#LI-Hybrid
Division: IGM-Tech
Location: Winnipeg
IGM Financial Inc. is one of Canada’s leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.
Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy, we’re IG Wealth Management. For over 90 years of business, we have grown to become one of the largest most respected companies in Canada. We are a leader in providing the best advice, experience and outcomes for our clients, personalized throughout their lifetime.
At IG Wealth Management, our vision is to inspire financial confidence.
This is your opportunity to build a career with a leading organization where you can learn, grow and thrive both professionally and personally. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and center.
You will join a team that believes our success starts with the success of our clients, while working together as a team to realize our greatest potential. You will join a team that strives towards excellence while developing and sharing skills and knowledge. You can make a difference for our clients, the world around us and be part of a team that cares. We are dedicated to offering a hybrid work environment when applicable.
IG Wealth Management is a diverse workplace committed to doing business inclusively – this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.
The Role
Under the supervision of the Business Architecture Lead, the Business Analyst Jr. will work closely with business subject matter experts to fulfill its mandate and business needs. The individual will assist in providing input for functions in defining, designing, enhancing, and enabling business capabilities, processes, and platforms.
Core accountabilities:
Business Requirements / User Stories
Business impacts of product, system or regulatory changes
New business process flows
Business processes to identify opportunities for improvement or new products
Business implementation plans with all impacted business units
Key Activities:
Deliver consistent, quality and timely Requirements Management Plans, Business Requirement documents / User Stories and related process flow diagrams.
Ensure that business problems, opportunities, requirements and recommendations are well documented and align with change and business objectives.
Apply a structured and consistent business analysis approach and methodology across all assigned business analysis initiatives.
Analyze business processes to identify opportunities for improvement or new products (ex. efficiency and productivity gains, timeliness, and cost avoidance or reduction).
Support the identification, documentation and implementation of business requirements, plans, and related business process flows with impacted business units/partners.
Analyze and prepare business impact documentation, identify system or regulatory changes, and change management and training requirements.
Support the definition and design of interactions between processes, people, and systems.
Work with cross-functional teams on technical projects as assigned.
Participate in business design reviews, or by consolidating and documenting a consensus business view.
The successful candidate will demonstrate the following qualifications:
At least 3 years demonstrated working experience in business analysis or equivalent roles
Post-secondary education required
Excellent communication skills, both written and verbal
Strong organizational skills and interpersonal abilities
Ability to develop, maintain and manage business relationships
Strong team skills with the ability for sound decision making and judgement
Demonstrated analytical ability with a focus on detail and accuracy
Working knowledge of MS Office and VISIO
Previous Financial Services experience is required
Familiar with Agile and Waterfall Methodologies
Candidate Profile
Focus and Ambition: The successful candidate will not be afraid to challenge the status quo; they will exhibit a mindset of creativity, determination, and an energetic drive to succeed. They will have a proven track record of meeting goals and action plans as assigned, both as an individual and with a team.
Team Player: The successful candidate will ensure they provide consistent performance; they will be a team player that is sensitive to the team’s needs, interests and goals. They will contribute to inspiring and motivating the team toward high performance and goal achievement.
Integrity: They will adhere to the highest standards of personal and professional integrity and will set a positive example for others.
Cross-functional Collaboration: The successful candidate will have a proven track record of engaging and supporting business needs. They will work transparently and cooperatively with the cross-functional teams, supporting the engagement of all pertinent stakeholders, both internal and external.
Financial Services Business Acumen: Business background and sound experience in the financial services industry is an asset.
Business Architecture & Analysis Acumen: Business Architecture and Analysis experience is an asset.
Please visit our career page by clicking on the following link: https://www.ig.ca/en/careers
We thank all applicants for their interest in IG Wealth Management; however only those candidates selected for an interview will be contacted.
IG Wealth Management is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.
Please apply by April 28, 2025.
#LI-KN1
#LI-Hybrid
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