BAND 4 – Director of Operations

Lead a dedicated team and make a difference in your community

As a respected leader, you will be responsible for providing regional leadership in support of the ministry’s strategic priorities including service transformation and practice change. This position reports to the Executive Director and operates within the South Fraser Service Delivery area. The Director of Operations is responsible for managing the day-to-day delivery of a continuum of integrated services to children and families. These services include: child and family development services; mental health; adoptions; early childhood development; child protection, and services to children in care.

The Director of Operations has the responsibility to plan, develop, manage, coordinate and evaluate the delivery of this broad range of services and is directly accountable for the quality of services and for setting and monitoring standards of practice. The Director is responsible for ensuring the successful integration of service delivery and integrated case management plans for implementing the main mandate and vision of the ministry. You will have an understanding of work planning, project management and best practice, and comprehensive knowledge of the principles and theories in clinical practice (i.e. CYMH, child protection and family development). Your strong management foundation with responsibility for direct client delivery, preferably in a multi-disciplinary environment, and your ability to direct the work of staff is essential in the success of this role.

Job Requirements:

• Bachelor’s Degree in Social Work or Child and Youth Care, or Masters in Clinical Psychology, Educational Counselling Psychology, or Social Work, or a related degree.
  • NOTE: If your degree was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must request a comprehensive report and the MCFD supplemental report to be considered for this competition.
• In-service Ministry of Children and Family Development employees who have a SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA).
• Experience in a supervisory/management position.
• Experience in program and service delivery planning/evaluation and/or in learning and development.
• Must possess and maintain a valid BC class 5 Driver’s license.
  • NOTE: if you currently have a valid BC (full) class 5 driver’s licence in Canada and if you are the successful applicant you must acquire a valid class 5 BC driver’s licence immediately.
• Currently holds or is immediately eligible for C6 delegation under the Child, Family and Community Service Act (CFCSA).

PREFERENCE MAY BE GIVEN TO CANDIDATES WITH ONE OR MORE OF THE FOLLOWING:

• Five (5) or more years of experience  in one or more of the following fields: child protection, child & youth mental health, family services, children and youth with support needs, aboriginal services, childcare, child welfare administration and/or youth justice.
• Three (3) or more months of work experience as Acting Director of Operations in the Service Delivery Division.
• Three (3) or more years of experience in a supervisory/management role, and/or in practice development leadership.
• Three (3) or more years of experience in program and service delivery planning/evaluation, and/or in learning and development.
• Three (3) or more years of experience managing human and fiscal resources.

WILLINGNESS STATEMENTS

• May be required to work evenings/weekends.
• Exposure to regular travel in remote locations.
• May be required to use own vehicle on an expense account basis.
• Must be willing to travel periodically for provincial meetings.

For questions regarding this position, please contact Caroline.Wilkin@gov.bc.ca.

About this Position:
2 Positions available. 
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent vacancies.
This position is excluded from union membership.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES – You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.