Summary
Description
The Team
The Mineral Titles Branch team operates within the Responsible Mining and Competitiveness Division (RMCD) of the Ministry of Energy, Mines and Low Carbon Innovation. This dedicated group administers the Mineral Tenure Act and Coal Act, overseeing the registration and maintenance of mineral, placer mineral, and coal rights throughout the Province. Comprised of 20 collaborative and skilled problem solvers, the team is primarily based in Vancouver, with additional members located in Prince George, Kamloops, and Kimberley. They provide excellent service through their public-facing office in downtown Vancouver, where individuals can seek assistance, register documents, and make payments related to mineral titles. The Branch shares a vibrant workspace with staff from various Natural Resource ministries, offering you the chance to engage and collaborate with colleagues across the Government of BC’s Natural Resource Ministries.
The Role
The Office Assistant at the Mineral Titles Branch will play a crucial role in providing outstanding customer service at the downtown office. Reporting to the Executive Director, they will greet visitors, answer inquiries, and direct questions to the appropriate staff members. Acting as the key point of contact for all Natural Resource ministries (NRM) using the shared workspace, the Office Assistant will support administrative functions, such as ordering supplies, managing equipment shipments, and providing workspace orientations. Additionally, the Office Assistant will monitor workspace usage by the ministries and be the primary contact for booking inquiries. With at least 30 people regularly working at the downtown office and over 50 occasional workers, this position offers an exciting opportunity to engage with diverse teams, learn about the important work of Natural Resource ministries, and deliver exceptional service to both industry partners and the public.
Qualifications:
Education and Experience Requirements
- Secondary School graduation (Dogwood, GED) and six (6) months related experience; OR
- Evergreen and one (1) year related experience; OR
- An equivalent combination of education and experience may be considered.
Related experience includes the following:
- Experience working in an office setting.
- Providing client/customer service to a diverse range of individuals, organizations and industries
- Multi-tasking, often in demanding and fast paced environments
- Providing client service in confrontational or sensitive situations
- Experience using standard office software including such as Word, Excel, PowerPoint, and Outlook.
For questions regarding this position, please contact jennifer.unwin@gov.bc.ca.
About this Position:
This is a temporary opportunity until 03/31/2026. This position may be extended or become permanent.
This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.
Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.
Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES – You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
