BAND 6 – Executive Director

The Team
The Residential Tenancy Branch (RTB) plays a vital role in supporting positive relationships between landlords and tenants across nearly 700,000 rental units in BC. With regional offices in Burnaby, Victoria, and Kelowna, the RTB offers front-line services, education, and dispute resolution to promote housing stability and fairness. The branch is committed to fostering an inclusive and respectful environment, ensuring equitable access to services for all British Columbians, regardless of their background or location.

The Role
The Executive Director provides strategic leadership to ensure the success of the Residential Tenancy Branch’s programs, overseeing human resources, finances, and communications. This role holds statutory authority under the Residential Tenancy Act and the Manufactured Home Park Tenancy Act to make final decisions in tenancy disputes and enforce compliance. The Executive Director is committed to fostering an inclusive, equitable, and respectful work environment, ensuring fair treatment for all partners involved.

Qualifications:
Education and Experience Requirements

• Bachelor’s degree in law, business administration, public administration, or a related field. An equivalent combination of education, training and experience may be considered.
• A minimum of 5 years of management experience at progressively more senior levels.
• Experience leading and sustaining significant organizational change (e.g. implementation of new business models, service models, service delivery systems and information technology systems, handling resistance to change and facilitating implementation of successful change actions).
• Experience establishing collaborative relationships with senior leaders across government and leading organizational change associated with implementation. 
• Experience leading and coaching multi-disciplinary senior management teams in the development and implementation of a diverse range of transformation-focused projects.

Preference may be given to applicants with:

• Experience working in the administrative justice sector or for an administrative decision-making body.
• Experience in an adjudicative role.
• Master’s degree in law, business administration, public administration, or a related field.
• Over five (5) years of management experience at progressively more senior levels.

WILLINGNESS STATEMENT:

• The successful candidate will be required to travel to Victoria. 

For questions regarding this position, please contact Cassandra.Finlay@gov.bc.ca.

About this Position:
Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill both current and/or future permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES – You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.