BAND 4 – Director of Operations, CYMH

The Team
Join the Child and Youth Mental Health Team (CYMH), South Fraser Service Delivery, where you’ll be part of a collaborative group dedicated to enhancing the well-being of vulnerable populations. The team consists of multidisciplinary Child and Youth Mental Health clinicians in an established local service area, all committed to delivering high-quality services in child and youth mental health. You’ll have the opportunity to work alongside various partners, fostering a culture of continuous improvement and making a meaningful impact on families and communities.

The Role
As the Director of Operations, you will play a crucial role in planning and managing a variety of services that support children, youth, and families, particularly those facing vulnerabilities. Your responsibilities will include coordinating service delivery standards, ensuring high-quality practices across Child & Youth Mental Health, Child Protection, and Family Services, while also leading strategic initiatives and driving continuous improvement. This position not only allows you to make a meaningful impact on mental health and family well-being but also offers the chance to collaborate with diverse teams to innovate and enhance integrated care models that strengthen our communities.

Qualifications:
Education and Experience Requirements

• Bachelor’s Degree in Social Work or Child and Youth Care, or Masters in Clinical Psychology, Educational Counselling Psychology, or Social Work, or in a related field OR
• In-service Ministry of Children and Family Development employees who have a regular full working level SPO 24-30 base position that requires delegation under the Child, Family and Community Services Act (CFCSA).
  • NOTE: If this education was obtained outside of Canada, you need to confirm it has been assessed for equivalency through the International Credential Evaluation Services (ICES). You must provide a comprehensive report and the MCFD supplemental report by the closing date of this posting to be considered.
• Minimum three (3) years of experience in a supervisory/management position.
• Minimum three (3) years experience in program and service delivery planning /evaluation.
• Must possess and maintain a valid BC class 5 Driver’s licence. NOTE: if you currently have a valid BC (full) class 5 driver’s licence in Canada and if you are the successful applicant, you must acquire a valid class 5 BC driver’s licence immediately.

Preference may be given to applicants with one or more of the following:

• Five (5) or more years of progressively responsible experience in one or more of the following fields: child & youth mental health, child protection, family services, children and youth with support needs, aboriginal services, childcare, child welfare administration and/or youth justice.
• Experience delivering and leading Child and Youth Mental Health Services.
• Six (6) months or more work experience as Director of Operations in the Service Delivery Division.
• Four (4) or more years of experience in a supervisory/management position.
• Four (4) or more years of experience in program and service delivery planning/evaluation.

Please refer to the Job Profile for the full list of willingness/ proviso requirements.

For questions regarding this position, please contact Seiji.Tomioka@gov.bc.ca 

About this Position:
This position is excluded from union membership.
This position provides service to Surrey, Langley, White Rock and Delta. Travel between these communities is required.
Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover letter required: NO – Please do not submit a cover letter as it will not be reviewed.

Resume required: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES – You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.