Summary
Description
Position: Coordinator, Vancouver, Coast & Mountains
Salary: $64,123.59 – $72,674.35
Classification: AO18
Status: Permanent
Location: Vancouver, BC
Work Option: Hybrid
Flexible work options are available, subject to an approved telework agreement; Hybrid work is available for employees residing within the Vancouver, Coast and Mountains (VCM) region and enables employees to telework from their home up to 3 days a week with in office days on Wednesdays and Thursdays.
Closing Date: May 6, 2025 at 4:00pm
Position #: 00100499
Competition #: DBC 2025-11
If you are interested and you meet the selection criteria please respond to this link with your CV prior to 4 PM, May 6, 2025.
You must be a Canadian citizen or permanent resident to apply for this full-time opportunity.
The initial salary for this position will start at the beginning of the listed salary range with the opportunity to advance up the pay grid in annual increments. An eligibility list may be established
At Destinations BC, we are passionate about showcasing the transformation power of British Columbia’s travel experiences with the world. As a Provincially funded Crown corporation, we support BC’s tourism industry through global marketing, destination development, industry learning, community programs, and visitor services. Recognized globally for our authentic brand, award-winning marketing, and innovative destination management, we work collaboratively to strengthen BC’s tourism industry.
We offer exciting and meaningful work in a supportive, inclusive environment that values learning and professional growth. Our flexible work policy balances in-office collaboration with working from home, creating optimal conditions for both employees and the organization. This position is part of our hybrid model, where employees work in the office on Wednesdays and Thursdays and have the flexibility to work from home on other days.
Destinations BC is committed to diversity, equity, and inclusion and welcomes applications from all qualified candidates. If you require accommodations during the hiring process, please contact dbccareers@destinationbc.ca. We are also committed to providing workplace accommodations for employees with disabilities, ensuring you have the support needed to perform your best work both during the hiring process and throughout your employment with us.
For Indigenous applicants, the Indigenous Applicant Advisory Service offers advice and guidance on job applications and interviews. Applicants are welcome to connect at IndigenousApplicants@gov.bc.ca or 778-698-1336.
Learn more about our programs and services at www.DestinationBC.ca
PURPOSE OF POSITION
As part of the Destination Management Division, the Vancouver, Coast & Mountains (VCM) team plays a strategic role in driving and influencing partner engagement in Destination BC’s programs and services. The key responsibilities for this position include coordinating the VCM contracts and programs.
Under the direction of the General Manager, Vancouver, Coast & Mountains, the Coordinator, Vancouver, Coast & Mountains position coordinates the delivery of Destination BC programs and services within the VCM tourism region to ensure optimal program delivery and partner engagement. Success in this role requires strong organization, attention to detail, relationship building, and excellent written and verbal communication skills, as well as collaboration with Destination BC’s departments, government, external partner organizations, contractors, tourism organizations and businesses.
SPECIFIC ACCOUNTABILITIES
- Assists in the coordination of the delivery of Destination BC programs (i.e. Destination Development, Iconics, Industry Development etc.) within the VCM tourism region to ensure optimal program delivery and partner engagement.
- Liaises and builds relationships with VCM partners, providing day-to-day advice and guidance to communities and tourism businesses, etc. to help them engage in Destination BC programs and activities.
- Maintains VCM partner contact details in the Salesforce database and ensures program engagement lists are current.
- Liaises with other Destination BC program areas (i.e. Global Marketing, Destination Development, Industry Development, Research, Visitor Services and Corporate Communications) and shares relevant VCM program information to facilitate increased collaboration and alignment.
- As required, may attend and record minutes or notes at community planning meetings with key partners including Mayors/Councillors, community officials, government partners, Destination Marketing organization representatives and tourism businesses.
- Prepares, monitors and tracks contracts ensuring compliance with deliverables and terms and conditions.
- Monitors budgets, prepares month and quarter-end variance reports, processes invoices and monthly purchase card reconciliations, and applies appropriate coding and backup coverage.
- Assists the Director, Indigenous & Regional Partnerships and General Manager, Vancouver, Coast & Mountains, with quarterly financial reporting & annual business planning processes, travel, and meeting preparation.
- Coordinates and organizes delivery of workshops, webinars, seminars and conferences in various communities throughout the VCM region, including the VCM Industry Forum and Community Forum.
- Prepares and refines presentation materials to support the Director, Indigenous & Regional Partnerships, and the General Manager, Vancouver, Coast & Mountains, including slide decks, speaking notes, and visual aids tailored to internal and external audiences.
- Supports the coordination of the Vancouver, Coast & Mountains Industry Newsletter.
- Represents Destination BC at conferences, seminars and workshops if required.
- Other related duties as required.
JOB REQUIREMENTS
- Diploma in marketing or business and a minimum 3 years’ experience in a tourism related field; or an equivalent combination of education and experience;
- Minimum 2 years’ experience developing contracts and contractor relationship management;
- Minimum 2 years’ experience managing and reporting on budgets, and financial tracking;
- Minimum of 2 years’ experience in supporting partner relationship development and maintenance;
- Minimum 2 years’ experience in event planning (on-site and virtual)/logistics/ organization;
- Demonstrated experience in preparing written reports and designing presentations at the intermediate level.
- Demonstrated experience in desktop applications including spreadsheets, database maintenance, presentation software, and word-processing. (MS Office preferred)
COMPETENCIES:
- Managing Organizational Resources is the ability to understand and effectively manage organizational resources (e.g. people, materials, assets, budgets). This is demonstrated through measurement, planning and control of resources to maximize results. It requires an evaluation of qualitative (e.g., client satisfaction) and quantitative (e.g., service costs) needs.
- Problem Solving/Judgement is the ability to analyze problems systematically, organize information, identify key factors, identify underlying causes, and generate solutions.
- Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating resources. It is expressed by developing and implementing increasingly complex plans. It also involves monitoring and adjusting work to accomplish goals and deliver to the organization’s mandate.
- Flexibility is the ability and willingness to adapt to and work effectively within a variety of diverse situations, and with diverse individuals or groups. Flexibility entails understanding and appreciating different and opposing perspectives on an issue, adapting one’s approach as situations change and accepting changes within one’s own job or organization.
INDIGENOUS RELATIONS BEHAVIOURAL COMPETENCIES
- Cultural Agility is the ability to work respectfully, knowledgeably, and effectively with Indigenous peoples. It is noticing and readily adapting to cultural uniqueness to create a sense of safety for all. It is openness to unfamiliar experiences, transforming feelings of nervousness or anxiety into curiosity and appreciation. It is examining one’s own culture and worldview and the culture of the BC Public Service, and to notice their commonalities and distinctions with Indigenous cultures and worldviews. It is recognition of the ways that personal and professional values may conflict or align with those of Indigenous peoples. It is the capacity to relate to or allow for differing cultural perspectives and being willing to experience a personal shift in perspective.
- Self-discovery and Awareness are understanding one’s thoughts, feelings, values, and background and how they impact the success of the interaction and relationship, or how they may influence one’s work. It is recognizing one’s own biases by tracing them to their origins, through reflection and by noticing one’s own behaviour—and then intentionally seeking a way forward that positively impacts the interaction and relationship. It means maintaining new ways of thinking and acting when situations become difficult or uncertain, or in times of urgency.
ORGANIZATION CHART
Vice-President, Destination Management
Director, Indigenous & Regional Partnerships
General Manager, Vancouver, Coast & Mountains
Senior Program Advisor, Vancouver, Coast & Mountains x 3
Coordinator, Vancouver, Coast & Mountains
HOW TO APPLY & APPLICATION REQUIREMENTS:
To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the job requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the above Job Description. A Criminal Record Check (CRC) will be required.
A resume is required as part of your application. Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses to this questionnaire will be used to shortlist applicants against the job requirements.
Please allot approximately 30 minutes to complete the application.
Only applications submitted using the online application portal will be accepted.
