Summary
Description
The Team
At the Violation Ticket Centre, our team of 24 is committed to supporting the court system and ensuring access to justice for everyone in our community. As a Violation Ticket Centre Clerk, you will collaborate closely with court staff, Registry Technicians, and external partners, including, the Judiciary, legal counsel, and the RCMP. We take pride in fostering a supportive work environment and are dedicated to accuracy, teamwork, and delivering exceptional service in everything we do.
The Role
The centralized Violation Ticket Centre (VTC) is responsible for the administrative functions associated with processing violation ticket disputes from individual court locations across the Province. These functions include data entry from certified extract, establishing court files, scheduling hearing dates for all files across the province, producing the Notice of Hearing and through collaboration with the Judiciary, processing VT Statements and Written Reasons, and Applications for Adjournments and Affidavits (over 30 days). The Centre also serves as a central call centre for the public, enforcement agencies, ICBC and Court Services Branch staff to address inquiries regarding violation tickets and hearing event scheduling.
Qualifications:
Education and Experience Requirements
- Secondary School graduation or equivalent (e.g. GED).
- One year experience providing administrative/clerical services in an office setting.
- Experience or training in keyboarding, database systems, spreadsheet, the Internet/Intranet and other standard computer applications.
- Must possess a minimum typing speed of 40 wpm
Preference may be given for:
- One year Court Registry experience or similar experience in a legal environment.
- Experience working with angry and/or upset customers/clients.
- Experience with the Justice Information System (JUSTIN).
Proviso:
- May be required to work overtime.
For questions regarding this position, please contact Sabrina.Ferreira@gov.bc.ca.
About this Position:
This position has full time on-site requirements.
An eligibility list may be established to fill current and future permanent vacancies.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.
Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.
Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES – You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.
Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
