Description

Position Description:

The Senior QA Analyst – Solution Delivery for D2C role involves delivering various initiatives to fuel the Digital Ecom and Omnichannel Experience strategy of one of our clients to launch memorable experiences and achieve transformation and market growth objectives. The transformation effort includes collaborating cross-functionally to build the direct-to-consumer retail practice, define entry paths into new markets and channels, bring meaningful customer journeys to life, document business and transformation requirements, design solutions, and plan the execution of retail transformation initiatives. This role requires strategic and analytical thinking to link assignments to the bigger picture and involves defining the test strategy, test plan, and test scripts required to validate solution requirements across multiple direct-to-consumer platforms, including Commerce Platform, Order Management, PIM-DAM, Payment, SAP ERP, and more. Strong knowledge of Ecommerce and Fulfillment solutions and/or implementation is crucial in this role.

Responsibilities
-Testing digital solutions (commerce, ERP, finance, customer, etc…) to guarantee they are defect-free and fulfill the quality standards of an organization
-Develop test plans to ensure that all delivery objectives are met (solution requirements, business objectives, non-functional requirements, compliance [ex: SOX])
-Implementing and monitoring test scripts to assess functionality, reliability, performance and quality of the service or product
-Play a critical role in all releases by conducting regression and sanity testing.
-Identifies, logs, and recreates error codes, bugs, and defects.
-Report, Assess and escalate issues based on severity.

Qualifications
-Bachelor s Degree in business-commerce, computer science or in a pertinent field
-A minimum of 3-year experience in the retail, digital or eCommerce, Omnichannel projects.
-Proven success with both automated and manual testing tools and technologies with 5-8 years experience in Manual testing.
-Test experiences include planning, assessments, script development and maintenance.
-Experience in Quality Assurance principles, best practices, as well as developing test strategies, manual test plans and test cases.
-Strong knowledge of Database and SQL queries for data validation.
-Experience in Manual testing Web based applications, backend and API.

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

  • English
  • French
  • Quality Management
  • SQL

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

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