Salesforce Data Analyst

Position Description:

Are you motivated by the opportunity to delight your clients with innovative solutions to sophisticated technical problems? These are exciting times for CGI, and we are looking for dedicated individuals to trail blaze with us. With innovation and creativity, you will influence the direction of technical strategies.
Join our diverse team!
We support our members’ career aspirations, offering learning initiatives and provides access to our global health and wellness program. We also offer competitive salaries and benefits such as our share purchase plan, a profit-sharing program, flexible schedules that guarantee a good work-life balance!

Your future duties and responsibilities:

CGI has an open opportunity for a Salesforce Data Analyst to join our Salesforce Practice.

Required qualifications to be successful in this role:

Attributes that define our ideal candidates will include:
• Hands on experience with Salesforce core product schemas, Salesforce Reports and Dashboards, CRM Analytics, Tableau, Salesforce Einstein.
• Hands-on experience writing complex SQL queries and working with relational databases such as Oracle, DB2, or Microsoft, SQL Server
• Hands-on experience building reports outside of Salesforce platform with PowerBI, Tableau, or other reporting and analytical tools
• Analytical curiosity, strong data-oriented skills, statistical programming or computer science background preferred
• Strong data management and data cleansing hands on experience, including managing large data volumes, performing ETL activities, and monitoring data quality
• Experience in a mature data governance environment, with practical exposure to data governance tools and processes at enterprise scale

• Experience working in highly secure environments, handling PII and PHI
• Knowledge of software development techniques and methodologies, with background in Agile environments
• Exceptional communication skills, with an ability to make advanced analytics concepts accessible and understandable to non-technical business users
• Highly detailed-oriented with exceptional organizational and follow-through skills, self-starter and able to execute without a lot of direction or oversight
• Ability to handle multiple priorities and deadlines
• Bachelor’s degree in mathematics, business, statistics, economics, computer science or information systems (or equivalent combination of skill and experience)
• Salesforce certifications such as Certified Administrator, Certified App Builder, Certified Service Cloud Consultant, Certified Experience Cloud Consultant preferred
Your future duties and responsibilities:
• Solve some of the most challenging and impactful problems for healthcare, public sector, financial services, insurance and utilities by using artificial intelligence, machine learning, and natural language processing and big data
• Help create the platform, tools and APIs necessary to enable other teams to work with data
• Efficiently handle vast amounts of data from multiple sources and destinations, including relational and NoSQL databases as well as external systems, both in batch processing and real-time delivery
• Drive innovation into Analytics solutions and focus on humanizing enterprise software to achieve better customer experience and to enable data-driven business decisions
• Work on high priority initiatives using advanced analytics, predictive modeling and a variety of data sources to produce actionable business insights
• Provide guidance to a customer and project team with respect to technical feasibility, complexity, and level of effort required to deliver a solution
• Work closely with other team members to further develop metrics, KPIs, and insights that measure business performance improvements
• Assist in the development and delivery of pre and post sales POCs, presentations and proposals for client engagements
#LI-ST3

BC Wage Range Disclaimer:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licensure and certification. Compensation decisions are dependent on the facts and circumstances. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range in British Columbia is $75,000 – $150,000.

Skills:

• Data Analysis
• Salesforce Integration
• Salesforce Sales Cloud
• Salesforce Solution Design
• ITIL
• Salesforce Administrator

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.