Summary
Description
The Team
The Technology Services team at BC Wildfire Services is a dedicated, established group that provides crucial IM/IT solutions to support wildfire operations across the province. With a team of 2 Team Leads, 12 field technicians, 4 auxiliaries, and 2 co-op students, they work collaboratively to ensure efficient technology systems that protect communities. This diverse and supportive team values inclusion and cohesion, making a significant impact on the safety and well-being of British Columbians during wildfire events.
The Role
The Field Technology Services Analyst role is a vital position that provides deskside support to BC Wildfire Services staff and sets up critical network infrastructure in the field to support wildfire response teams. By ensuring seamless technology systems, you will directly contribute to protecting the lives, homes, and livelihoods of British Columbians. This role offers exciting opportunities to engage in cutting-edge work while making a meaningful impact, all within a supportive and inclusive team environment. With the flexibility of voluntary standby and overtime options, it’s a unique opportunity for those passionate about safety and innovation.
Qualifications:
Education and Experience Requirements
- Degree in the Information Management/Information Technology Field or equivalent and two (2) years of recent (within the last ten (10) years) related IT experience; OR
- Diploma in the Information Management/Information Technology Field or equivalent and three (3) years of recent (within the last ten (10) years) related IT experience; OR
- Secondary school graduation or equivalent and four (4) years of recent (within the last ten (10) years) related IT, an equivalent combination of education and experience
- Experience with computer hardware, software, and security administration.
- Experience with the installation, configuration, maintenance, and problem resolution of IT hardware, software, operating systems, and network components.
- A minimum of two (2) years’ experience providing direct technical client service.
- Must possess and maintain a valid BC Class 5 Driver’s Licence in good standing.
Preference may be given to applicants with:
- iStore experience.
- Satellite Internet support experience.
Provisos
- Must be available to participate in availability schedules and accept standby assignments for critical business areas. Deployment on short notice to cover fire center and remote fire camps throughout the province may be required.
- Must be willing to work in harsh remote environments with tangible implications and external stressors (health safety, risk to life, limb, and property damage), often in isolation without supervision.
- Must be willing to conduct field work which may include travel to remote areas by various vehicles, boats, non-commercial aircraft, or foot, overnight/extended stay in rough camp conditions and outdoor work in all weather conditions, occasionally while towing trailers and heavy equipment long distances to remote locations across BC
- Must be available to work evening/weekends, travelling by land, water, or air during fire season as and when required
For questions regarding this position, please contact dan.stoelwinder@gov.bc.ca.
About this Position:
Flexible work options are available; this position may be able to work up to 3 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent vacancies.
Please refer to MyHR for more information on Temporary Market Adjustments.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more.
How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.
Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.
Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES – You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).
Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
