Description
Introduction
A Brand Technical Specialist within Automation means working for a leader in AI-Powered products. Envision helping clients create a world with less repetitive work and more innovative decisions. Less unplanned downtime and more proactive insight. And less waiting on systems… So that their employees can invest more time in the work they love. Join us and co-create with clients on solutions that make people more productive and improve business performance, so that they can change the world at a scale not previously possible.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will compel our clients to invest in IBM’s products and services.
Your role and responsibilities
As a Brand Technical Specialist, you’ll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM’s leading industry solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include:
- Client Strategy Development: Create strategic plans for clients, focusing on infrastructure, applications, and automation solutions.
- Work with customers to adopt and deploy IBM technologies to assure business value realized
- IBM Automation Solution Design: Define practical IBM Automation solutions that enhance existing technology stacks.
- Proof of Concept Delivery: Provide proof of concepts and simplify technical concepts to ensure client comprehension.
- Building Credibility and Trust: Establish credibility and trust with clients, which is essential for closing complex technology deals.
Required education
Bachelor’s Degree
Preferred education
Bachelor’s Degree
Required technical and professional expertise
- Proven experience analyzing client or organizational business goals and translating them into technical solutions, such as software implementations, system integrations, or cloud-based architectures. Includes the ability to recommend tools, platforms, or frameworks aligned with strategic objectives.
- Demonstrated ability to effectively communicate technical concepts to both technical and non-technical audiences, collaborate across departments (e.g., sales, product, IT), and influence stakeholders during pre-sales, implementation, or solution design phases.
- Experience in infrastructure and security management.
- Relevant technical certifications (Microsoft, AWS, Azure, SAP, Google Cloud, DevOps) are a plus.
Preferred technical and professional experience
- Knowledge of, and experience with, any of the tools in the IBM Automation portfolio.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, gender, gender identity or expression, sexual
orientation, national origin, caste, genetics, pregnancy, disability,
neurodivergence, age, veteran status, or other characteristics. IBM is also
committed to compliance with all fair employment practices regarding
citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
