Strategic Client Engagement Lead

Position Description:

Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility and gives the freedom to innovate, influence decisions, and chart an exciting career?

CGI is more than just an IT company; join a team that supports the local community with the ability draw on global best-in-class talent. Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules and locations.

Our Edmonton office is seeking a Strategic Client Engagement Lead to join our team in support of a high-profile, long-term public sector program implementing a Commercial Off-the-Shelf (COTS) solution. This individual will co-lead delivery efforts in close collaboration with the client’s Project Manager, and serve as the central integrator across technical, business, and client-facing teams.

This is not a traditional PM role — it’s ideal for a seasoned project leader or consultant with high emotional intelligence, strong organizational acumen, and a proven ability to build trust in complex stakeholder environments. The successful candidate will lead through influence, and play a pivotal role in ensuring alignment, driving delivery excellence, and managing risk, scope, and cost across the program.

Your future duties and responsibilities:

Client & Team Coordination
• Partner with the client’s Project Manager to co-lead integrated schedule and delivery planning
• Act as a primary interface between the client PM, internal Technical Lead, Senior Business Analyst, and Account Manager
• Maintain continuous communication with internal and client stakeholders to ensure transparency and alignment
• Facilitate daily and ad hoc coordination to keep all teams moving forward

Project Delivery Oversight
• Monitor and update integrated project schedules and cost tracking artifacts
• Lead the development of status reports, coordination of regular meetings, and ongoing progress reviews
• Proactively identify and manage risks and issues, and facilitate mitigation planning
• Coordinate preparation and execution of change requests and scope clarifications

Financial & Strategic Planning
• Support planning and drafting of Statements of Work for future phases
• Collaborate on the creation of budget proposals and estimates for defined scopes of work
• Work with internal leads to ensure resource utilization aligns with budget, timeline, and quality expectations

Required qualifications to be successful in this role:

• 8+ years of project management, delivery leadership, or consulting experience
• Demonstrated experience leading complex, multi-stakeholder initiatives in the public sector, ideally involving COTS products
• Deep familiarity with schedule management, budgeting, change management, and risk mitigation
• Prior IT consulting experience with cross-functional delivery teams
• Exposure to Organizational Change Management (OCM) and stakeholder engagement strategies
• Background as a business analyst or in technical delivery is preferred

Preferred Attributes
• Exceptional interpersonal and communication skills — calm under pressure, adaptable, and empathetic
• Strong organizational and planning skills; adept at translating high-level goals into coordinated team actions
• Demonstrated ability to build long-term client trust through collaboration, transparency, and follow-through

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Skills:

• Leadership
• Project Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.