Description
Position Description:
At CGI, we turn ideas into tangible technological solutions. Join one of the largest IT and business consulting services firms in the world, where your expertise is valued and your career is propelled forward.
We are currently seeking an experienced ServiceNow Developer to join our dynamic team in Montreal. You will play an active role in the design, development, integration, and maintenance of solutions on the ServiceNow platform, within a stimulating bilingual environment.
Your future duties and responsibilities:
Feature Development:
– Create and modify workflows, forms, reports, and dashboards.
– Develop using Business Rules, Client Scripts, UI Policies, UI Actions, etc.
– Create custom interfaces on the Service Portal using HTML, CSS, and AngularJS.
Customization and Integration:
– Customize existing modules to meet clients’ specific needs.
– Integrate ServiceNow with other systems via REST/SOAP APIs.
– Automate processes using import/export scripts and tools like Flow Designer, IntegrationHub, and Automation Engine.
Maintenance and Support:
– Provide technical support, troubleshoot issues, and document solutions.
– Update applications during new platform version releases.
Required qualifications to be successful in this role:
– Must reside in the province of Quebec.
– Must be legally authorized to work in Canada.
– Bilingual (French and English, spoken) is required due to interactions with both local and international clients.
– Approximately 5 years of experience in ServiceNow development.
– Strong proficiency in JavaScript (essential).
– Experience with modules such as ITSM, ITOM, CSM.
– Experience with HTML, CSS, and AngularJS (for Service Portal development).
– Knowledge of integrations using REST/SOAP APIs.
– Good understanding of Agile methodologies and tools such as Jira, Confluence, and Teams.
Assets:
– ServiceNow certifications (CSA, CAD, etc.).
– Knowledge of DevOps approaches.
– Experience in business process digitalization projects.
– Experience in transportation, logistics, aviation, maritime, or finance sectors.
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Skills:
- English
- French
- ServiceNow
- ServiceNow Development
- ServiceNow implementation
- ServiceNow IT Service Mngt
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.
