Business & Functional Analyst

Position Description:

At CGI, we believe that innovation starts with a deep understanding of business needs. We are currently seeking a Business & Functional Analyst to join our dynamic teams and actively contribute to the optimization of our processes and technology solutions.

You will play a key role as a bridge between business stakeholders and technical teams. If you enjoy understanding, structuring, and moving projects forward while ensuring smooth collaboration among all parties, this role is for you.

Your future duties and responsibilities:

– Analyze stakeholder needs and provide concrete recommendations
– Model and document business processes as well as functional and technical requirements
– Collaborate with development teams to ensure effective implementation of solutions
– Draft and maintain documentation using tools such as Confluence
– Participate in project planning and scheduling follow-ups
– Act as a liaison between stakeholders, ensuring clear and continuous communication

Required qualifications to be successful in this role:

– Must reside in the province of Quebec
– Legally authorized to work in Canada
– Bilingual (French/English) – comfortable speaking and writing in both languages (the role involves interaction with international clients)
– Minimum of 3 years’ experience as a Business Analyst or Functional Analyst
– Strong analytical and synthesis skills
– Experience working in Agile environments and with tools such as Jira and Trello
– Proficient with documentation and modeling tools such as Confluence
– Autonomous, detail-oriented, and able to manage multiple tasks simultaneously

Assets:
– Experience in the retail or wholesale sectors
– Knowledge of the automotive industry (parts, tires)
– Experience in data analysis, dashboard creation, and performance indicators (e.g., Power BI)
– Experience in consulting environments

#HYBRID
#LI-1989

Skills:

• Agile / Collaborative Method
• Business Analysis
• Confluence
• English
• French
• Functional Analysis
• Jira
• Trello

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.