Description
Introduction
Technology Sales at IBM is evolving its way of working to break beyond boundaries with
innovative approaches. Preferring to ‘show’ vs. ‘tell’ we’re looking for recent graduates who want
to combine their technical interests and education with the people skills needed to prospect and
co-create with customers, partners, and colleagues on solutions to our clients’ most complex
business challenges.
In a world where technology moves at speed, it’s essential that we stay ahead of the curve to
provide tailored solutions that meet our clients’ needs. It’s not enough for us to have the technical
expertise, we need to be great with people – to empathize, understand, and collaborate on
technical solutions that will improve lives all over the world.
A Brand Technical Specialist role within IBM means you’re providing clients with the heartbeat of
their digital enterprise. A subject matter expert on a solution that’s secure, reliable, scalable,
sustainable, and can integrate with hybrid cloud and AI, you’ll be co-creating with colleagues and
clients to deliver the engine that sits at the centre of their digital transformation’s success.
IBM’s comprehensive onboarding and industry leading learning culture will set you up for positive
impact and success, whilst ongoing development will continually advance your career. Our sales
environment is collaborative and experiential. Part of a team, you’ll be surrounded by bright
minds – always willing to help and be helped– as you apply passion to work that will compel our
clients to invest in IBM’s products and services
Your role and responsibilities
As a Brand Technical Specialist, you’ll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM’s industry leading solutions will solve their problems whilst delivering value to their business.
Your primary responsibilities will include, but not be limited to:
- Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
- Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBM’s proven technology solutions.
- Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education.
- Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients’ existing tech stacks.
- Sales Prospecting: Apply IBM’s sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) – this includes a considerable amount of cold calling.
- Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.
To be successful in this role, you will need:
- Confidence to contact and engage potential new customers and deliver an elevated
- experience.
- Motivation to achieve sales, business objectives and high client satisfaction.
- Aptitude to utilize selling technologies to network, engage clients, and identify new
- business opportunities.
- Embrace curiosity and a growth mindset.
You may work with any of the following technologies: Analytics, Artificial Intelligence, Automation, Cloud, Security, Sustainability, or Systems Hardware.
Readiness to travel up to 20% annually.
Required education
Bachelor’s Degree
Preferred education
Bachelor’s Degree
Required technical and professional expertise
- Technical Education: B.S. or M.S. in Computer Science, Data Science, Engineering,
Information Systems, or equivalent technical experience.
- Client Focused: Asks open-ended questions and understands needs to address business
challenges.
- Tech Savvy: Conversant about technology, latest industry trends and how it is being
applied to address business challenges.
- Team Player: Demonstrates team collaboration and can navigate different
communication styles.
- Excellent Communication Skills: Possess verbal, written, and interpersonal skills that
are engaging, compelling and influential.
- Self-Starter: Motivated to work with clients and can lead projects independently
Preferred technical and professional experience
- Programming coursework or experience a plus.
- Prior work experience in client sales or service
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
