Description
Position Description:
We are seeking an experienced Dynamics 365 Customer Engagement (CRM) Migration Architect to join our team to lead and execute complex migration projects from on-premises environments to Dynamics 365 CRM Cloud. The ideal candidate will have a strong background in designing, planning, and executing migrations, ensuring a smooth and effective transition for critical business systems.
Your future duties and responsibilities:
Analysis and Planning:
– Assess existing environments and business needs to define migration requirements.
– Develop detailed migration strategies, including roadmaps, test plans, and risk management strategies.
Architecture Design:
– Design appropriate architectures for migrating to Dynamics 365 CRM, including data modeling, integration with external systems, and customization of functionalities.
– Collaborate with technical teams to implement optimal solutions using Dynamics 365 CRM tools and associated technologies such as Azure and Power Platform.
Migration Execution:
– Oversee the data migration process using appropriate tools like Data Migration Framework (DMF), ensuring data integrity and quality.
– Manage the configuration and customization of Dynamics 365 CRM to meet the specific needs of the organization.
Testing and Validation:
– Develop and execute test plans to validate functionality, performance, and data quality post-migration.
– Resolve issues identified during testing phases and adjust configurations accordingly.
Training and Support:
– Design and deliver end-user training to ensure successful adoption of the new solution.
– Provide post-migration support to resolve technical issues and optimize the system based on user feedback.
Optimization and Maintenance:
– Monitor post-migration system performance, propose and implement improvements to optimize operations.
– Ensure ongoing maintenance and management of updates to guarantee system longevity.
#LI-NO1
Required qualifications to be successful in this role:
– Experience: Minimum of 10 years of experience as a Dynamics 365 CRM solutions architect, with proven experience in migrating systems from on-premises to the cloud.
– Technical Skills: Deep expertise in Dynamics 365 CRM , data migration tools, and cloud technologies (Azure, Power Platform).
– Project Management Skills: Experience in managing complex projects, including planning, execution, and monitoring of migration projects.
– Analytical and Problem-Solving Skills: Proven skills in system analysis, solving complex technical problems, and process optimization.
– Communication: Excellent communication and presentation skills, with the ability to work effectively with multidisciplinary teams and train end-users.
– Certifications: Dynamics 365 CRM and Azure certifications are a plus.
Skills:
- Dynamics CRM Application Development
- Dynamics CRM Customizing
- MS Dynamics 365 Fundamentals
- MS Dynamics CRM
What you can expect from us:
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.
