Microsoft Dynamics Developer

Position Description:

Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility and gives the freedom to innovate, influence decisions, and chart an exciting career?
CGI is more than just an IT company. Be part of a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, training and development programs.
Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to sophisticated technical problems? These are exciting times for CGI, and we are looking for hardworking individuals to innovate with us. If you thrive on innovation where you can influence the direction of technical strategy, come and join our team!
CGI is seeking an experienced Microsoft Dynamics Developer to join our team! The ideal candidate will be experienced in both project and support capacity, and able to work face to face with clients, mentor more junior resources and drive architectural solutions.

Your future duties and responsibilities:

• Monitor, coordinate and respond to support incidents per SLA’s
• Manage and fulfill service requests
• Provide analysis of system defects as needed
• Undertake root cause analysis and problem investigation
• Collaborate closely, and promote and cultivate good working relationships with both clients and CGI teams
• Understand and adhere to applicable quality and security standards and processes
• Acquire and improve technical knowledge of supported applications / systems.
• Analyze, design, build, test and implement enhancements to existing systems and/or new applications.
• Create and maintain technical documentation, and contribute to project deliverables where applicable
• Provide estimating services to clients and other CGI teams

Required qualifications to be successful in this role:

Essential Skills

• Experience working in application support and development environments.
• Understanding of support processes and experience of their implementation and usage in an application support scenario
• Effective customer relationships, confident client-facing and interpersonal skills.
• Motivated, driven and pro-active

Technical Skills

• 3+ years’ experience with MS Dynamics CRM
• Experience with customizing and extending MS Dynamics CRM
• Minimum of 3 years’ experience with .NET – VB.NET and/or C# experience
• Experience with building solutions and deploying with Azure DevOps

Nice to Have Experience

• Microsoft Power Platform
• ITIL
• Web API
• Representational State Transfer (REST) web services and designing and developing XML/JSON based schemas for data exchange

#LI-AP1

Skills:

• .NET
• Azure DevOps

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.