Description
Introduction
Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you’ll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
apply passion to work that will positively impact the world around us.
Your Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and
optimize IBM Technology solutions that align with your clients’ goals. In this role, you will apply your
technical expertise to ensure world-class delivery while leveraging your consultative skills such as
problem-solving issue- / hypothesis-based methodologies, communication, and service orientation
skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous,
pragmatic, and technical, you’ll collaborate with clients to optimize and trailblaze new solutions that
address real business challenges.
If you are passionate about success with both your career and solving clients’ business challenges,
this role is for you. To help achieve this win-win outcome, a ‘day-in-the-life’ of this opportunity may
include, but not be limited to…
• Solving Client Challenges Effectively: Understanding clients’ main challenges and developing
solutions that helps them reach true business value by working thru the phases of design,
development integration, implementation, migration, and product support with a sense of
urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible
for installing and provisioning assets, testing, migrating to production, and day-two
operations.
• Technical Solution Workshops: Conducting and participating in technical solution
workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from
engineers to CxOs—with experience of navigating challenging debate to reach healthy
resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation,
curiosity, initiative in addition to navigating data and people to find answers and present
solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you
work across the client, partner, and IBM team.
Required Technical and Professional Expertise
• Knowledge of the IBM Data & AI portfolio.
• Exposure in one or more products from the IBM Data Fabric, IBM Data Management, IBM
Data Governance, IBM Open Pages or IBM Data Science.
• Exposure to Cloud Pak for Data.
• An understanding of architectural and implementation planning
• Exposure to the OpenShift platform.
• Experience in working in a team or enterprise project
Preferred Technical and Professional Expertise
• Exposure to AWS, Azure or IBM cloud platforms.
• Understanding the process around monitoring, troubleshooting, debugging errors and
connectivity issues.
Joining the IBM Technology Expert Labs teams means you’ll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you’ll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you
apply passion to work that will positively impact the world around us.
Your Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and
optimize IBM Technology solutions that align with your clients’ goals. In this role, you will apply your
technical expertise to ensure world-class delivery while leveraging your consultative skills such as
problem-solving issue- / hypothesis-based methodologies, communication, and service orientation
skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous,
pragmatic, and technical, you’ll collaborate with clients to optimize and trailblaze new solutions that
address real business challenges.
If you are passionate about success with both your career and solving clients’ business challenges,
this role is for you. To help achieve this win-win outcome, a ‘day-in-the-life’ of this opportunity may
include, but not be limited to…
• Solving Client Challenges Effectively: Understanding clients’ main challenges and developing
solutions that helps them reach true business value by working thru the phases of design,
development integration, implementation, migration, and product support with a sense of
urgency.
• Agile Planning and Execution: Creating and executing agile plans where you are responsible
for installing and provisioning assets, testing, migrating to production, and day-two
operations.
• Technical Solution Workshops: Conducting and participating in technical solution
workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from
engineers to CxOs—with experience of navigating challenging debate to reach healthy
resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation,
curiosity, initiative in addition to navigating data and people to find answers and present
solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you
work across the client, partner, and IBM team.
Required Technical and Professional Expertise
• Knowledge of the IBM Data & AI portfolio.
• Exposure in one or more products from the IBM Data Fabric, IBM Data Management, IBM
Data Governance, IBM Open Pages or IBM Data Science.
• Exposure to Cloud Pak for Data.
• An understanding of architectural and implementation planning
• Exposure to the OpenShift platform.
• Experience in working in a team or enterprise project
Preferred Technical and Professional Expertise
• Exposure to AWS, Azure or IBM cloud platforms.
• Understanding the process around monitoring, troubleshooting, debugging errors and
connectivity issues.
