Change Management Administrator

Position Description:

Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility and gives the freedom to innovate, influence decisions, and chart an exciting career?

CGI is more than just an IT company. Be part of a team that supports the local community with the ability to draw on global best-in-class talent! Benefits include a share purchase program, profit sharing, wellness credits, professional development and learning opportunities, flexible work schedules and locations.

As an Organizational Change Management Administrator, you will support the change management process by facilitating the shared vision for change. You will act as an advisor to senior management on change management procedures, develop tools, design and support measurement for change management strategies.

Your future duties and responsibilities:

• Reviewing and approving change requests by reviewing the JIRA for correct information and approvals as per the process
• Coordinating change implementation by scheduling the change, coordinating with relevant teams, and ensuring that all necessary resources are available
• Monitor and evaluation which will involve effects of the change, gathers feedback, and evaluates the success of the change.
• Review documented processes in collaboration with the leadership team; included the Operational Framework, Change Management, Incident Management, Service Requests.
• Develop and implement tools for change leaders
• Act as a trusted advisor to business leaders, business owners, project leads, managers, contractors and other partners to plan and implement organizational change activities

Required qualifications to be successful in this role:

• Understanding of the change process and change principles
• A minimum of 2 years of experience in requiring analysis, documentation, client interaction, developing and implementing change initiatives
• Project Coordinator Experience is an asset
• Experience working in an Agile Development environment is an added advantage
• Experience leveraging SharePoint and JIRA is desirable.
• Proficient with Microsoft products, including Excel, Project, Word, PowerPoint, and SharePoint
• ITIL experience is an advantage

Attributes
• Critical eye for detail
• Excellent time management, task planning and prioritization skills
• Able to adapt quickly to changing requirements
• Ability to build strong relationships with team members
• Excellent written and verbal communications
• Problem solver, ability to think outside of the box
• Willingness to learn and grow
• Able to provide suggestions for process improvement and triaging process
• Able to reject a request and provide feedback when requests do not meet the required criteria

Educational Qualification
• Bachelor’s degree in computer science, Information Technology, or a related field.

Skills:

• Change Management (T1)
• ITIL
• Jira
• Requirements Analysis

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.