Description
IBM has an Open Infrastructure Offering contract with a large Canadian Bank. It is an all-encompassing contract that includes Hardware – IBM Z, Power, and Storage; IBM Software; Enterprise Maintenance. The role is supporting the overall project manager for the Open Infrastructure Offering.
Your Role and Responsibilities
Are you ready to support one of Canada’s largest customer? As the project support, you will engage directly with the Bank, building strong relationships, helping to write contracts, and really representing IBM to help the Bank in all of their Technical needs.
Your day-to-day work will consist of communicating with the client the status of the contract, across the various solution areas. You will play an important role in managing the overall contract, and assisting working directly with the clients Project Leader.
If you’re passionate about managing an important client, in a system-relevant environment, this is the perfect opportunity for you!
Required Technical and Professional Expertise
Demonstrated Customer Service Experience & Success
- Min. 1 years Customer Service Experience (experiences earned during studies also count)
- Possess strong business acumen, adept at articulating the value of technology solutions at all organizational levels, facilitating informed decision-making.
Communication & Negotiation Skills
- Engaging and Influential: Exhibit outstanding communication skills, marked by engagement and influence, fostering meaningful connections with clients and stakeholders
- Experience in Social Selling & Cold Calling
Preferred Technical and Professional Expertise
- Have an understanding of contract negotiations and management
- Demonstrating expertise and networking capabilities with business leaders
