Network Analyst

Position Description:

The Network Analyst/Specialist has overall responsibility for network operations work including integration of new network technologies such as wireless, wireline and all Telecom products. On a functional basis, this includes the resolution of medium to complex network deployment, testing, maintenance, monitoring and troubleshooting of network components to provide a secure, high performance and robust network.
RESPONSIBILITIES
-Engineering and/or analytical tasks and activities associated with areas within the network function (i.e. network design, engineering, implementation, diagnostics or operations/user support).
-Assists in the design of the overall network architecture. For assigned sites, designs the network infrastructure, and plans/designs LAN/WAN/wireless solutions and wireline that are consistent with enterprise standards and solutions. .
-Monitors, operates, installs and maintains network systems and equipment in addition to troubleshooting any type of hardware or software problems to ensure that systems perform in a manner which best meets business needs and objectives. Provides Tier 2 support.
-Monitors network performance, participates in network capacity planning and is proactive in assessing and making recommendations for improvement.
-Configuration, deployment, testing, maintenance, monitoring and troubleshooting of network components to provide a secure, high performance network. Assists in the implementation and maintenance of network management software; researching, analyzing and implementing software patches or hardware changes to fix any network deficiencies.
-Performs medium to complex tasks relating to network operations, installation, and/or maintenance for local, off-site and/or remote locations.
-Installation of network equipment for new facilities, relocations, and renovations.
-Ensures customer satisfaction through quality standards and measures by evaluating the performance of telecommunications networks and related interfaces.
-Performs network software installations and maintenance of network database for system maintenance and inventory management.
-Participates in strategic telecommunications and network planning. When requested, works with business in gathering key business requirements.
-Support new technologies, performance and reliability.
-Operational attainment of internal service level agreements. Assists in the review of external service level agreements.
– Provides network support during corporate events (i.e. Clubs)
QUALIFICATIONS
-Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
-Minimum of 5 to 7 years of IT work experience in network (LAN/WAN/Wireless, Wireline) and telecommunications environments. Experience includes network operations and support as well as technical service for network hardware/software engineering, support and maintenance in LAN/WAN and multi-platform environments.
-Proven experience in delivering complex projects, in a global context, with resources in various locations and cultures.
-Hands-on experience with Cisco Networking Equipment to include Nexus, Switches, Routers, Firewalls, WAAS, Wireless LAN Controllers and Prime. Network Monitoring tools to include Solar Winds, AirMagnet and Network Access Control.
-Advanced working knowledge of Networking Technologies:
– Cisco Certified Network Associate (CCNA), or equivalent experience.
– Cisco Certified Design Associate (CCDA), or equivalent experience.
– Cisco Certified Network Professional (CCNP), or equivalent experience
– Bilingualism (French & English).
SKILLS
-Lead and influence: Positively influence others to achieve results that are in the best interest of the organization.
-Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
-Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication techniques.
-Creativity/Innovation: Develop new and unique ways to improve operations of the program and to create new opportunities.
-Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
-Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
-Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the organization.
-Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
-Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
-Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

3 days/on site in Sherbrooke.

Skills:

• Cisco
• LAN
• Network
• WAN

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.