Manager, Registry Operations
Management Band 2

An eligibility list may be established.

Combine your client service, stakeholder engagement and strategic planning skills in this challenging role

As a branch within the Ministry of Attorney General, Court Services employs 1,300 staff to deliver programs and services at 87 court locations, in person, by telephone, via video and the Internet.  The branch’s programs and services include case documentation and adjudication support (i.e. case initiation and processing, fee collection, file and exhibit management, court clerking, court records and transcripts, interpreter services, and the preparation and dissemination of court orders); court and courthouse security and court order enforcement including holding and transporting of prisoners by ground and air from police jails and from federal and provincial correctional facilities; the collection of court fines; and the civil bailiff process.  The branch also manages and maintains all courthouse facilities.

Each year as many as 250,000 new criminal and civil cases proceed through the courts.  Court Services must function in a manner that supports the requirement for independent decision-making among justice system participants.  The branch must continually develop innovative reforms to increase access and improve processes to serve the public more effectively and, in developing reforms, must work closely with the police, Crown counsel, the judiciary and corrections authorities.

The branch’s operational programs and services are managed and delivered through five regions (i.e. courthouses serving Vancouver Island, Vancouver Coastal, Fraser, Interior, and North).

The Manager, Registry Operations plans, organizes and manages the administration support services within the registry.  This includes accounting, reporting and registry functions.  The position is also responsible for supervising the registry work unit and ensuring that technical registry procedures are carried out in accordance with Court Services policies and procedures.  The Manager performs independent judicial and administrative duties in an integrated court registry as a Deputy District Registrar of the Supreme Court, Registrar of Small Claims and a Justice of the Peace.

The Manager, Registry Operations plans and overseas court administration operations, manages risk issues, ensures consistency of practices and monitors performance to ensure effective and efficient delivery of services.  The Manager is responsible for the leadership and development of up to 20 civil registry employees both locally and in satellite court locations and is responsible for staff experience, citizen experience, service and operational excellence and technology and digital services. The manager plans, organizes and manages the administration support services within the registry.  This includes public service delivery, accounting and financial, civil program area reporting and registry functions ensuring that technical registry procedures are carried out in accordance with Court Services policies and procedures.  The Manager performs independent judicial and administrative duties in an integrated court registry as a Deputy District Registrar of the Supreme Court, Registrar of Small Claims and a Justice of the Peace.

Prince George is the largest city in Northern British Columbia, and boasts a wide variety of restaurants and entertainment, including the Prince George Symphony Orchestra. Prince George is also located next to several provincial parks, which provide camping and boating amenities. This is your opportunity to live in one of the most beautiful regions in British Columbia and work for the BC Public Service. We offer a healthy work/life balance, excellent benefits and much more

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile.  For specific position related enquiries, please contact Michelle.A.Thomson@gov.bc.ca.  DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS.  For more information about how to create or update your profile and how to submit your application, please refer to the Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

 

  • A university or college diploma or equivalent in law, business or public administration, criminology or a related discipline, or an equivalent combination of education, training and work experience within the justice or legal system.
  • Must have or be able to qualify within six months for an appointment as a Justice of the Peace in the Province of British Columbia
  • Must have or be able to qualify within six months as a District Registrar of Supreme Court of BC and Registrar of Small Claims Court

 

RELATED EXPERIENCE

  • A minimum of two years supervisory recent management/ supervisory experience.
  • Experience in human resource, labour relations in a unionized environment.
  • Experience in oversight of budgets, financial management or financial administration.
  • Experience in budget/FTE, resource management and risk management.
  • Experience in building relationships with stakeholders
  • Experience in issues management.

 

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting. 

Enhanced Security Screening will be required.

APPLICATION REQUIREMENTS:

Cover Letter: YES – A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES – You will be required to answer a standard questionnaire.
 

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